Havana

"This is the worst restaurant. My group got there when it opened at 5pm. We didn't get our meal until 6:30pm. Our waitress, Chelsee had a bad attitude and wasn't friendly or helpful. She never asked how the food was or if we needed anything. She took our order at 5pm and we never saw her until 6:30pm. The food was horrible. I had the baked pork burrito. It was burnt and had no flavor. It came with beans and rice that tasted disgusting. The burrito came with a sauce that tasted like dirt. It was so loud in the restaurant and you couldn't have a conversation without yelling at each other. Don't waste your time here."

"So I dined here with my husband and my in-laws for their weekly buy 1, get 1 special from a set menu of items. Our waitress was incredibly rude and entitled. She snapped at us a few times when we asked simple questions or asked her for refills, saying she was busy and when we asked for coffee she said she didn't have time to make it. Excuse me? Rudeeeee. Our food was OK - my husband and his father actually loved their paella and gobbled it up and my mother-in-law and I liked our salmon entrees and thought it was cooked well and the taste was good. From reviewing other reviews recently - it seems they have a staffing problem and need to train or replace their wait staff and potentially cooks. I know everyone is struggling with help these days so that's sad bc this place used to be so popular."

"POSITIVE: our water glass was always full NEGATIVE: where do I start? We come from Miami where you have authentic Cuban food and this restaurant is an insult to the Cuban culture food cuisine, my wife ordered a Cuban Sandwich and as you can see from one of the photos it resembles more a Burrito than a Sandwich, the food was NOT fresh and another thing that bothered us was the hostess went in the restroom while my wife was there with my daughters, she could of waited outside the door since the restroom was real small, why bother to get reservations for this place? I rather eat fast food place next time, DONT waste your money or time here."

"Ate here last week as a first time customer. Ordered fish tacos with rice and beans. Took a long time to receive it, and it was Not hot at all when I finally got it. Waitress was nice, but I have to question whether a good wait staff would even bring lukewarm food to a patron. Makes me think my plate had been sitting back there for quite some time without getting picked up and brought to my table. So on that note, I am very dissatisfied with the service and food. Disappointed. The wine was good."

"Not impressed by the service, the food, or the menu. It wasn’t busy and we waited 90 minutes for a our food. I guess they are short staffed. I ordered the nachos because their gluten free options aren’t very appetizing. My boyfriend ordered the chicken and rice meal. The nachos looked good until I started trying to eat them. Most of the chips didn’t have any food on them and the chicken / Cheese was wedged in between the bottom empty chips and the massive layer of chips on top. His chicken was cold and super salty. He said it was so tough that he could hardly cut it with a knife. For a place with such a limited menu, you would expect better food."