Jon Smith Subs 4239 Holland Road, Virginia Beach, VA 23452

"So I can’t fault them for me not being clear with the kids “meal” I got the items separate thinking they’d just put the combo in… food is/was great… service wonderful… it wasn’t busy so the wait wasn’t bad… everything made to order and they asked my kid how she wanted the sandwich cut… 10/10 would try again… oh yeah it’s expensive but what isn’t these days the quality is work the money!! It’s not like it’s yucky and expensive you’ll be happy just make sure you articulate your order"

"My brother told me about Jon Smith’s hot subs. My first time there, my wife and I both got the steak bomber with everything they normally put on it. I got a 12” which was more than I could finish. My wife got half which would have been perfect for me being I got fries as well. It was the best Philly Cheesesteak type sub I ever had including Pat’s in Philadelphia. The price is right too! I highly recommend it."

"Why did I do this to myself? I only got a 6 inch! The steak was very fresh! I have some new diet restrictions so I wasn't able to get them the way it should have been but it was delicious. The bun was soft and fluffy. The fries are good too."

"The proprietor and the lady who served us (perhaps his wife?) Were both super nice and friendly. The bathrooms were sparkling - even better both the soap and the paper towel dispenser were motion activated and the doorknob is the type you can trigger with your elbow, instead of the pesky round ones you have to touch to open. Now on to the food! I ordered a six inch chicken teriyaki, no mushrooms extra teriyaki. Delicious! The fries with my combo? Fresh, crispy and salted well. The only very minor tweaks I might make is adding extra onions and perhaps having the fries stay in a hair longer to get just a bit more color. That is me being nit-picky. XD My coke was great tasting, which as we all know is not always the case. My friend ordered the gator (everything but the kitchen sink,or as he called it Noah's ark because it had all the meats!) and thought it was really good. He did warn it is a lot of meat as advertised. I would definitely say to give this place a try! As a bonus bonus, the hand sanitizer they have out for use smells divine. Edit It seems the owners have hired help as that's all I ever seen to see anymore. While the fries are still hot and crisp, the quality seems to vary as to which random people are there working. You get half filled sandwiches, sandwiches where the filling is slapped in the middle leaving the ends bare. I'm quite sad as I used to really enjoy coming here. Now they can't even get 'extra onions' correct. Sadly, it'll be a while before I head back this way."

"UPDATE***** This past weekend I spoke one of the owners who sincerely apologized and offered a free meal and another opportunity to enjoy a proper experience. An order was placed for pickup along with two free subs, fries and cookies. On Monday December 13, I entered John Smith Subs and was warmly greeted by the cashier. I waited in line and received both the free order and the additional order I placed. I was greeted by the other owner who extended his apologies and presented me with my order! The fries were hot, crisp and fresh. The subs were superbly prepared, warm and delicious! What a tremendous difference! We will definitely be back for more! Previous experience I placed an order for my family and I using the app for the John Smith Subs at Holland.I ordered a Reuben which was part of a large order. We picked up the order, drove to my daughters house and sat down to eat. When I opened my sandwich, it appeared burnt. I decided to taste it thinking it might not be so bad… well it was horrible. I immediately called the store and a young gentleman answered the phone. I stated that my husband had just picked up order# and gave him the items. I then stated I’m calling about the reuben. I tasted it and it’s quite burnt! The gentleman began speaking to someone else telling them she’s calling about the Reuben and she said it’s burnt. The gentleman then asked me “ well how much if it did you eat?” I replied, “ I beg your pardon?” I heard someone in the background say tell her to bring it back and we’ll make another one. Which he then relayed to me to which I promptly replied, I’m coming right now and will be there momentarily. We drove all the way back to the store approached the counter and I asked the gentleman, “ Is it your policy to ask a customer who is submitting a complaint about an item to ask how much have they eaten?” He laughed and said “ sorry about that”. He then took the sub, showed a young lady and told me it will be about 3-5 minutes. My husband and I sat patiently waiting. A young lady approached us 5 minutes later and said sorry about that, handed us the sub and walked away. We had previously ordered from this location in the first week of December."