Jade Garden

"Food was good. Great service and portions. I highly recommend.!"

"Worst service ever, they called me to ask how far i was from picking up my order when i arrived they instantly got an attitude and told me no apple pay and told me they didnt care , then i go get cash and was told a different price then when i had left and the lady claimed she forgot i had eggrolls with my order so my order went from being $14 to being $18 . Will not be going back if i could give zero stars i would"

"First and foremost the lady on the phone is very rude !!! She kept arguing with me when I told her I didn’t want meat because I’m vegan . I only wanted vegetable and noodle . She kept repeating back “ no vegetable no meat “ after I told her numerous of times I said “ Noodle and vegetable only “ . Eventually she yells and tells me “ that’s what I just said “, even though it wasn’t . So after 5 minutes of disputing my order she finally decided to ask me am I paying cash . Which she never stated when I first called that they only take cash she let me sit on the phone and correct my order 20+ times cause she kept trying to argue with me , not once did she mention me needing Cash . So then I let her know I can pay in cash I have to go get it first though. Then this lady tells me “ call when you have the cash then I’ll place your order I’m not placing till you have cash “. I was right in front of an ATM machine and I told her cancel my order because she was extremely rude ."

"They have the poorest customer service. Especially, the lady that picks up the phone and is at the cash register. I paid for shrimp and broccoli drove all the way home to discover that my order was completely wrong. I called them and she stated that they were busy and that's why my order was mixed up. She also wanted me bring back the food the next day so I can get my correct order. Lmaooooo, so I'm supposed to not eat put the food away and waste gas again to bring back the food. I told her it wasn't fair. She stated "Well, if u want right food xome tomorrow, what you want me to do". I will never, never go back. She always has attitude and they won't accept any cards only cash... This was not the first time that she gave me attitude... She can go and fly a kite."

"Today I ordered thru DoorDash as I always have from this restaurant. Never have I complained that they NEVER provide utensils. Today, I put in special instructions to please add utensils. Also, coworker wanted sweet and sour chicken, but she does not like the red sauce, and she asked for Extra Duck Sauce. So I put to not send the red sauce and send EXTRA duck sauce. Thought they would send about 5-10. Nope - about 30. AND then I get an email from DoorDash that they charged me an additional $3.90 because of my special instructions. Are you kidding me! Last time ordering from here, and I have been ordering for about a year now. They are very good - but I think this is grossly petty. And I'm mad because I consistently give them a 5-STAR rating. Not no more."