Chipotle Mexican Grill
5399 Kemps River Drive, Virginia Beach, Virginia, United States
About the Chipotle Mexican Grill
Chipotle Mexican Grill is a popular food restaurant located at 5399 Kemps River Drive in Virginia Beach, Virginia, United States. Known for its delicious Mexican-inspired cuisine, Chipotle offers a variety of menu options including chicken, white rice, black beans, fresh tomato salsa, and queso blanco. Customers can also enjoy steak, supergreen lettuce blend, fajita veggies, cheese, guacamole, and tomatillo red-chili salsa. For a lighter option, try the white rice, pinto beans, cheese, romaine lettuce, roasted chili-corn salsa, fresh tomato salsa, sour cream, and guacamole. Chipotle Mexican Grill is the perfect spot for a tasty and satisfying meal.
Photos of Chipotle Mexican Grill
5399 Kemps River Dr, Virginia Beach, VA 23464, United States
Opening hours of Chipotle Mexican Grill
Monday:
10:45 - 23:00
Tuesday:
10:45 - 23:00
Wednesday:
10:45 - 23:00
Thursday:
10:45 - 23:00
Friday:
10:45 - 23:00
Saturday:
10:45 - 23:00
Sunday:
10:45 - 23:00
Reviews of Chipotle Mexican Grill
"My previous experience with Kemps River Chipotle was never been great. Recently I placed a mobile order and collected my food. They were confused for few moment and later delivered my food. They delivered all the items I have ordered and was a surprise to me. Good improvement in service. Kudos to the Chipotle management."
"I placed an order online for pickup at 9pm..I even showed up 5 mins late to ensure it was ready upon my arrival,but to no avail nobody had even started it yet. When I walked up the the counter,everybody just looked at me like I had 4 heads until I said I was there for an online pick up,a simple how can I help you or something would've sufficed...on top of that, there are 2 people on break and everyone else is just lolly gagging around on their phones,so why wasn't my order ready when I arrived since everyone has so much free time? Then on top of that I had to go back in to get my drink that they forgot,not like it was available anyway..I won't be coming here again.."
"This is the worst Chipotle I have ever been to. I've have multiple orders that I've order through the app that were incorrect or lack any kind of quality. One time they went ahead an made the 3 bowls I ordered but only 1 had meat in it none had cheese and there was undercooked rice. This has happened more than once. I keep trying because its right up the street from me and you wanna give the benefit of the doubt. I stopped doing Drive through pick up orders after that cause you don't get a refund you only get a free meal. I don't know if corporate office monitors these reviews for this store but you should really do more secret shoppers. My last visit was in person I got a steak bowl and that steak was like trying chew leather and the chips were stale and kinda had a chew to them. I don't recommend visiting this store. If your really craving it's better to go out your way to another location either chesapeake or landstown Commons. I won't be returning to this location during 2024."
"Everything was floating in some kind of soup. All of it was so wet, the barbacoa was in a stew, the Pico was soaking wet. I asked them to drain the food please, and they did not. I got home and, well, see the pics. ALL OVER THE GARAGE FLOOR. Luckily I was on my motorcycle and just the box got wet. Glad I wasn't in my car to ruin the seats. Food was cold on arrival and I live 5 minutes away. Half of the serving line containers were empty. The girl was scraping the last of the Pico out and gave almost none until I spoke loudly and said, "I'll wait for a fresh batch." At that point another worker went and got more. Beans were nearly gone, I barely got any since i was the last serving from the container. They didnt bother to get more fom me. Does this place even have management at all? Ridiculous. Not to mention how slow they were, there were two people in front of me and I waited 15 minutes to be served. Meanwhile other workers were just walking around. Maybe pick somewhere unless they get their act together. I doubt they will. Many reviews here seem to fall on deaf ears. Maybe a corporate complaint would be better. This place gives Chipotle a bad name."
"My boyfriend’s sister and I ordered food from here through the app and we had a pretty pleasant experience. The store was clean, the people were nice and the food was made pretty quickly. My only complaint is that I ordered 2 of the same bowls but one of the bowls they didn't make correctly. They had added lettuce even though I didn't add it to either bowl and they also forgot to add the tomato salsa. But other than that the food was good. Will go back again in the future."
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