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KFC
1263 North Military Highway, Norfolk, Virginia, United States
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About the KFC
KFC, located at 1263 North Military Highway in Norfolk, Virginia, is a popular fast food restaurant known for its delicious fried chicken. The restaurant offers a variety of deals and promotions for customers to enjoy. With a convenient location and tasty menu options, KFC is a great choice for a quick and satisfying meal in Norfolk.
Photos of KFC
1263 N Military Hwy, Norfolk, VA 23502, United States
Opening hours of KFC
Monday:
10:30 - 22:00
Tuesday:
10:30 - 22:00
Wednesday:
10:30 - 22:00
Thursday:
10:30 - 22:00
Friday:
10:30 - 22:00
Saturday:
10:30 - 22:00
Sunday:
10:30 - 22:00
Reviews of KFC
"Worst experience I’ve had after many years of visiting kfc’s. I placed an online app order using Apple Pay because I left my card at home. I was told they just received my order and it would be 20 minutes (her actual words) to fulfill it. I pulled around to the front of the building and waited 15 minutes. This was for two simple meals of chicken tenders essentially. The app said it was ready after 15 minutes so I went in to ask for my order. It was not ready and I was told they need 5 more minutes for fries. It was apparent to me they marked the order as “complete” in the app to meet whatever order fulfillment goal might exist (gotta keep those stats good on paper, huh?) but clearly had no intention of filling my simple order in a reasonable timeframe… I stepped back and waited as one other customer was serviced. While waiting I couldn’t help but see the moldy tubing leading into the drink machine… nice touch. An older lady ( not very kind) brings me one small bag and two drinks. She immediately waddles away. I check the bag because the track record so far isn’t looking great.. would you believe that a whole 5 piece tender meal was missing. I paid 23 dollars and waited 20 minutes like really?! I’m guessing the older Lady snuck off because she knew she hadn’t filled the whole order. Thank goodness I checked before leaving the counter. The younger lady handling the drive thru went back and made the missing meal and handed me the bag. No apologies, no cordiality, at all. Whatever, I’m not taking that personally but between that and the older lady yelling from the kitchen to a man who came to order “we are out of chicken” after handing me a half empty bag of food. I know it may be hard working at these places sometimes but if I’m spending hard earned money somewhere I wanna be at least treated like a human. I was kind to them and thanked them despite wasting my time and having a cold mediocre meal to bring back to my family after being gone so long.. Lastly, don’t have the app ordering functionality if they are going to be nasty about the order and take 20 mins to bring out two small meals. If I ordered in the drive through would I have to wait that long too?! Nothing fast about this food."
"Tell me why it's 8:30 p.m. I go threw drive threw and the lady is like, " hey, all we gave is chicken on the bone mash and green been an biscuits we ant making nothing.." I was life you close in 2 hrs.. you can't make some popcorn chicken so I can get a bowl.. she like nope we cleaned already!... like what!? Then these places wonder why their sales go down! Not ok. Then I try to reach out to talk to someone an nothing.. I can't even anymore."
"Just rude. No other words to describe them. Manager rude. Staff literally I could hear them arguing who had to help me. Then my food is just thrown on the counter without notifying me it was ready. Manager comes out 10 minutes later asking what else I needed? I said my food she just points to the bag as if my xray vision was supposed to be working for me to identify that was mine."
"Management clearly doesn't care about this one. Drive-thru is closed half the time, soda machine never has ice, floors are dirty, staff is rude. Food is fine, but there's always a wait because nothing is prepared. If you want chicken, there's a Chick Fila across the street."
"I ordered a family meal special they had on their app. it was six piece (original or crispy) with 4 sides and 4 biscuits for $20. My food was ready when I picked up, everything was still hot and cooked well and the service was friendly. My only gripe is with the size of the sides and biscuits you get now. The sides are so small, like individual sides you get with combo meals. You previously would get family size sides with the family meals- this current inflation is crazy."
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