PacSun,

701 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States

"Shopped here today and some of the signs for discounts were confusing. I ended up getting two items that didn't qualify for BoGo Free, but the cashier informed me and directed me to the right section that had qualifying items."

"Wanted to try on a $30 hat and it had an annoyingly positioned alarm placed on the top which made it hard and impossible to get a good fit. I asked the young tall woman at the register to remove the buzzer for a second and she made it a huge issue. I have never had this problem before with this store. The manager ( Anna or Arna? ) idk… who denied the removal of the buzzer wouldn’t even have the decency to come out and reason with a customer after waiting 5 minutes at the register for an answer. It really sucks and it’s thanksgiving eve some people are just sour at the heart and it sucks. Don’t think I’ll be back in that store. Wish I could’ve rated zero stars but google wouldn’t let me."

"My sister and I found a couple shirts she liked and we asked someone if we could get a dressing room. The girl was very nice but anyways I had went in there with my sister as the other workers saw me go in there with her. So, 10 minutes later a different worker knocks on the door and we both say someone is in here and she continues to open the door and look as my sister did not have a shirt on which made her uncomfortable. She told me only one person could be in there and I said okay. As soon as I grabbed my belongings I went out the door and it was no big deal. I didn’t know i wasn’t aloud because everywhere else I went to in the mall I was aloud to be in the same dressing room with her, my mistake and I’m not upset about it. I just think it was very inappropriate when she continued to look and open the door when we clearly said “someone is in here.”"

"There is definitely something going on this store in Lynnhaven mall. I see the last months review mostly 1 star and complaining about employees. It shows that manager can’t manage the store. I have purchased a Jean , I was gonna wear it and I took the tags off then I realized it’s didn’t reanlly fit on me and I wanted it to return. A manager which is name Hayle told me that she can’t do refund or exchange cause tags was taken off !! I never heard something like that in my life! And I have been working at the same mall for 5 years ! I didn’t return items before too ! I ask her I read the policy it doesn’t say anything about it remove the tags you can’t return !!! She show me that part it was saying she has the right to refuse the return ! Basically she just didn’t want it ! I already report her to the customer service ! Lynnhaven mall pacsun getting worst !!!"

"Yesterday, I found a shirt I really liked in the store. It had no tag and I couldn’t find anyone like it. I then went to ask a girl with dark brown hair who was wearing a white cropped tank and Jean shorts as she was playing with hangers and she was very rude when I told her I needed help. She then snatched the shirt out of my hand and didn’t say anything to me but “this isn’t online” she then turned around and ignored me when I tried to talk to her. I will never come to this pacsun again…"