Tire Choice Auto Service Centers

"I’ve came to this location over the years so many times. Been through 3 different cars, and not once have I ever had any issue with them. I’ve had valve cover gaskets done, many tires, transmission flushes, etc. Recently my differential failed in my 2018 mustang gt, and they quoted me MUCH lower than any other place. Normally you’d think they must not do a good job then but oh no, they are on top of things. They had my rear frame dropped and differential swapped in 3 days! Couldn’t be more happier pulling out with no issues. It’s been about 2-3 months since then and it’s been running strong! Now this week I needed TPMS reprogrammed to the car since I got new wheels (unfortunately I’d have to take off the tires on my new wheels since we don’t know what brand the TPMS Sensors are). They told me pull up to the back and they tried just searching for the right brand to no success, and also told me they didn’t want to take off the tires due to me having aftermarket rims. I commend them for not just doing it anyway and damaging my wheels!! Any place that is corrupt would’ve just done it anyway. These guys are awesome and always my go-to place. Wish I could give over 5 stars! Definitely recommend!"

"I wish there was a zero stars option!!! I had submitted an appointment online for the Chesapeake location (about a week before that actual date) and there were no additional steps that it stated I needed to take except the note “We look forward to serving you!”. So, the day comes of my appointment, I dropped my car off at 8am and told the front desk clerk that I was going to wait for my car after she’d asked me if I was dropping off or waiting. Then I said I’m going to go grab something to eat from a restaurant in the same shopping center. She said “ok, all I need are your keys”. Great, right?! So, I go grab something to eat, maybe away for about 30min, and when I walked out of the restaurant , I looked in their parking lot and noticed that my car was in the same place I’d left it. I didn’t think much of it since I received no call about any issues and just thought maybe they were running a little behind. I then walked into another store to buy a few more things, at this point a whole hour and 15 minutes had passed, then I left the store to walk back to Tire Choice. Lo and behold, what do I see, my car still sitting in the same spot. So, I walked in the store and asked the lady why my car was still in the same spot and not been worked on yet? She says, “oh, I was just about to call you. Did you place your appointment online?” I said, yes. She says “oh ok, well whenever you put in for an appointment online, it doesn’t order your tires and we don’t have your tires in stock. But we can have them in as early as tomorrow. Do you want to bring it back to then?” That chick never even offered an alternative such as another tire brand or anything to compensate me for her inadequacies and horrible service. Not to mention, she never once called me about any of this whatsoever!! Especially considering I was very close by!! I was soooooo mad that I couldn’t even formulate a response properly because why the hell would you not have called me at ANY point before I got there considering I was within walking distance?????!!!! So I told her I will not bring my car back and I’m going to another company. She had the audacity to say “sorry about that.” If this is how Tire Choice runs their business, if I were you I would stir clear of this place!!! That chick will cause for that company to lose a lot of customers and revenue. I will be calling corporate after Christmas!! I immediately took my car to NTB (National Tire and Battery)-Chesapeake and they took my car in right away and put some tires on my car."

"Had a blowout on my superduty and the team understood my frustration and got me back on the road in no time. I'll just bring it back for any tire troubles I have for now on. Team really seemed to dig the ride and had alot of questions =)"

"The crew at Tire Choice @Edinburgh in Chesapeake are phenomenal! Noah worked tirelessly to get my Jeep back on the road. Nick and Vanissa are assets to this company! Highly recommend these guys for any auto needs!!"

"I dropped my vehicle off at one morning at 7:30am, with no issues going on with my vehicle. They were supposed to do a wheel alignment and balance the tires. I gave the store a call around 4pm to see if my car was ready, the technician said “ Oh I could work on your car because I couldn’t get the vehicle to go over 30 mph, and your check engine light is on. What the technician didn’t know was in the Mercedes S classes the car learns your driving style, if you drive the car easy it adjusts to driving easy, if you drive hard the car will adjust to you driving hard, but you have to do a transmission computer module reset. The car knows that I drive easy, which tells me that he got in my car and was driving hard, which put the car into limp mode. Limp mode is designed to keep from destroying the engine and or transmission. The technician lied and told me that when he got in the car the check engine light was already on, my check engine light had never been on in that vehicle before and I literally just had it serviced 4 days prior to dropping it off at Tire Choice."