francesca's
701 Lynnhaven Parkway, Virginia Beach, Virginia 23452
About the Business
Francesca's is a trendy and stylish clothing, jewelry, and shoe store located at 701 Lynnhaven Parkway in Virginia Beach, Virginia. Our store offers a unique take on Western fashion, with Harper Heritage denim styles, western boots, crochet tops, and fringe details. We also carry the latest in fashion basics with our yummi by francesca's line of buttery soft bodysuits, tops, and dresses designed to flatter your curves. Whether you're looking for casual cover-ups, tanks, tees, shorts, or denim pieces from our Harper Heritage line, we have everything you need for your next getaway. Elevate your wardrobe with this season's must-have color, indigo, and indulge in cozy loungewear essentials for ultimate relaxation. Find the perfect pair of hoops or huggies to complete your look, whether you prefer chunky gold styles or delicate and dainty sets. Visit Francesca's for all your fashion needs and stay on trend with our latest collections.
Photos
Contacts
C15B, 701 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States
Opening hours
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
12:00 - 18:00
Reviews
"Terrible customer service at this location! Cashier was absolutely rude. I needed to hurry because she had a line - as if I didn’t just wait in that line to get up there! I had heard this was a problem at this location but didn’t experience it myself until now. Whoever manages this store needs to step up and fix this. I will drive to the other location rather than deal with people like this."
"I love this business and I love the clothes here but at this location the customer service sucks, even when I was being kind to the cashier thinking she might’ve just had a bad day nothing changed and when I came back a week later same attitude and same rudness wit another cashier! The only nice on I encountered was a guy wit a hat, hes so sweet and just is such a bright person! Wish him the best but the ladies need something bc thats not ok, especially since I noticed it was more towards teens! I totally recommend the one at the norfolk outlets, even the ladies there were telling me how they hear how bad the lynnhaven workers r!"
"My husband and I visited the Francesca's Lynahven mall location over Labor Day weekend on September 2nd, 2023. Although we don't frequent the mall often, this store has always been one of my favorites to shop at. As we walked in, we saw signs everywhere stating that all clothes were priced at $35 or less, which immediately piqued my interest. Excited by this deal, I walked inside and found a really cute black dress that caught my eye. However, its price tag indicated $65. In search of clarification, I approached the cashier on duty that morning, expecting a friendly and helpful interaction. Regrettably, my encounter with her proved to be quite the opposite. Upon approaching the register, the cashier, who had just been told by someone else who worked there to assist us, abruptly walked away without acknowledging my question about a price check. Slightly annoyed, I waited for her return along with my husband. When she got back behind the register, she said absolutely nothing to us and instead stared us down with a furious look on her face, accompanied by excessive/impatient blinking. I asked again for a price check please, to which she responded with a curt "$65, 25% off." Confused by this response, I inquired about the signs prominently advertising that all clothing was priced at $35 or less. Her response, delivered with an abrupt and insanely rude attitude, was that these signs did not apply to dresses. I admitted my misunderstanding and stated, "Oh, I see. I thought the deal applied to all clothing." Her reaction, characterized by utter resentment of me, left both my husband and I taken aback. She said "uhh this is a dress not clothes" with an undertone that implied we were stupid. Failing to be given any further assistance, I stepped back and shared my disappointment with my husband, telling him that the signs seemed misleading. In response, the cashier rudely interjected, exclaiming, "EXCUSE ME!?" In an attempt to clarify, I repeated, "This appears to be false advertising." Disheartened by the entire encounter, I placed the dress on a nearby table and ran for the exit. As I walked away, I overheard the cashier muttering obscenities under her breath, leaving me totally astounded by the level of unprofessionalism and discourtesy displayed during what should have been a straightforward transaction. People with wretched attitudes like this should not be permitted to work in the customer service industry. Her horrible demeanor ruined our experience at Francescas and if it were up to me, she would be fired immediately to ensure better service for future customers. I understand that good help is hard to come by in this day and age, but I guarantee I am not and will not be the only one to leave this store with similar feelings of mistreatment from this woman."
"Very nice clothes and acessories. I love it. Nice dresses."
"A nice, clean, organized store. It has a variety of different things. Has a very good selection of jewelry and gifty items. Nice clothing variety as well. I had a great experience, very nice, friendly staff, that appreciate my business. I will have to go by here more frequently."
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