Papa Johns Pizza
1423 North Great Neck Road, Virginia Beach, Virginia 23454
About the Business
Papa John's Pizza, located at 1423 North Great Neck Road in Virginia Beach, Virginia, is a popular food establishment known for its delicious XL New York Style crust pizzas topped with crispy, curly, cuppy pepperoni and a three-cheese blend. Their signature pillowy pockets of fresh, never frozen original dough are rolled up with more pepperoni, pizza sauce, and gooey cheeses, making it a perfect treat to enjoy alone or share with friends. Don't miss out on their limited-time offers by downloading their convenient App for quick and easy ordering. Visit Papa John's Pizza today and satisfy your cravings for a mouthwatering pizza experience.
Photos
Contacts
1423 N Great Neck Rd, Virginia Beach, VA 23454, United States
Opening hours
Monday:
11:00 - 23:00
Tuesday:
11:00 - 23:00
Wednesday:
11:00 - 23:00
Thursday:
11:00 - 23:00
Friday:
11:00 - ?
Saturday:
11:00 - 00:00
Sunday:
11:00 - 00:00
Reviews
"Placed order online, when arrived asked if extra sauces that I had to pay for were in the boxes....instead of opening box and looking she says they are in there. The was no extra sauces I didn't have free hands to check the box so now I'm at home and the only option to get anything done is for me to go back to their store. I'm in the delivery zone they could very easily send a driver. Was told next time they could do something about it or I could come back and they can do something.....terrible service from here"
"My family just had gotten to our hotel and was recommended by the front desk representative to order Papa Johns. We love Papa Johns where we live so no problem. It’s late my little daughter is starving so I call. The lady could barely understand me and I her. We did however speak about only having a $100 bills since we just got here and hadn’t had a chance to break anything. The lady reassured me that she would let them know and that is fine even if the delivery drivers a only carry 20 dollars in change. I confirmed this 3 times to be sure. The pizza arrives and my daughter thanked him with excitement to finally eat pizza which her favorite anyway. The delivery guy said he didn’t here anything about the 100 dollars and mind you this was a 40 dollar bill. Then I said okay I will meet you at the shop and get the pizza because again my little girl was hungry ot was late and honestly we were starving as well. I’m in the elevator with the delivery guy and explained that I confirmed with the lady that took my order and that’s it’s not his fault or mine and I would pick the pizzas up there. He was ridiculously rude and said he had other orders which I told I understand and that the lady on the phone had a language barrier. But.. I know I confirmed at least 3 times to have enough change for our order. Due to the delivery drivers horrible attitude I did not go to the shop which I would of gladly tipped him and told him that. Being an HR employee advocate and customer service for over a decade it is disgusting how I was treated. I will never go to this Papa Johns and will write a review not only here but Yelp, Reach other to the regional and the shop manager plus any other website I can find. Someone has to be accountable! I would of appreciated a im sorry for the mix up or any kind of genuine customer care with kindness. Very sad that this establishment has so many bad reviews but still can’t improve."
"Called in, you can tell it’s someone over seas took the order, I was parked in-front of the store, he told me it was ok they give the pizza to me outside. After waiting 15min caught the delivery guy outside asked what the charge I was told was $12.49 from the phone, nope it was $18.75. Asked I was willing to give him 12% of the cost but No manager refused, so for cooperate greed. I was told Take it or live it, so take a good guess I left it, what a jokeeeee, was my favorite pizza in Hampton Roads but money greed, Papa John’s dropping you of my listttttt"
"If I could give 0 stars that's what I was doing! I ordered pizza and got a smash pizza... we couldn't even eat from it because everything was stick to each other and looked disgusting!!!!! When I called them, they were close and when I call day after, they told me they can't refund me because it's a new day!!!! While I'm try to explain that they were close and my order was night before - so it's not even 24 hours after!!!! The manager was very rude! Bad customer service I ever had!!! I know how business works, and it's not that way!!! She continued to tell me that she can't give me my money back. Last night my family stayed hungry because of you!!!! They don't care about nothing! I paid them for throwing my pizza away! Such a shame. I will never again order from you. You lost a good customer."
"Ordered from here many of times their Pizza food has never let me down it's always hot and fresh made correctly and always delivered with a smile sorry I didn't 5-star y'all sooner I thought I had given you all of you. If you're nearby this the best place to order some pizza very delicious always good thank you for the years of great food and it's nice to see some people still give the special seasoning packs many thumbs up five stars"
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