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Sears Appliance Repair
2001 South Military Highway, Chesapeake, Virginia 23320
About the Sears Appliance Repair
Sears Appliance Repair in Chesapeake, Virginia is a trusted and reliable service provider for all your appliance repair needs. With a convenient location at 2001 South Military Highway, our team of skilled technicians is ready to assist you with prompt and professional service. Whether you need repairs for your refrigerator, dishwasher, oven, or any other appliance, we are here to help. Trust Sears Appliance Repair for quality service and exceptional customer care.
Photos of Sears Appliance Repair
2001 S Military Hwy, Chesapeake, VA 23320, United States
Opening hours of Sears Appliance Repair
Monday:
11:00 - 18:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
09:00 - 20:00
Reviews of Sears Appliance Repair
"Technician did not replace all parts that were supposed to be replaced. Said it did not need it though we were shown the wear on the part needing replacement by the previous technician that diagnosed the problem. Also top of dryer was left loose/ not secured properly. Need to have another technician scheduled to complete work originally planned and secure loose top of dryer. Had no communication about not replacing additional part until technician was walking out the door."
"Since no one showed up either today or last week by the plan was billed both times this was not a good experience. Sears Master Protection said the tech had to come back out and rewrite the replacement order. I have been getting the run around since May of 2023 and it is now January of 2024 and I have still have two broken units and no one will tell me anything."
"I paid $129 dollars for my washer to get fixed and nothing was done! It still rocks even though I (not the technician) added the shock absorbers. No diagnostics were done!"
"I stayed home all day and the service was scheduled from 8-5 and I was called at 6 first to say he wasn't coming then he realized he was 8 minutes away and came at 6:15-6:30. I would have liked to have a smaller window. He left after 7:15 and it was fixed to my knowledge but I had to wait 3 weeks for the part to arrive and to be rescheduled for the repair."
"Brian our technician was courteous, and professional, he was in no way the problem. The problem is we just had one of their technicians out last month and after paying extra to get everything cleaned and maintained, and a single part replaced ($350 later). We had more issues that should have been diagnosed during the first technician's visit but weren't. Then Brian (tech number 2) comes out, and tells us that the rollers are jacked up and should have been replaced as well as the pulley wheel not spinning freely causing the issues we're having. So not only did the first technician not fix the problem, he didn't diagnose three other problems. Brian said he had the parts on hand to repair the dryer, but we had just spent $350 for the first visit. The additional cost of a second repair ($300 more dollars) would put us over the cost of a brand new dryer of equal or better value than my current one. That's complete lunacy, and you can't say it wasn't related to the first visit because the original tech diagnosed a problem and didn't bother taking care of the other things which were obviously issues at that time as well. So no repair was completed and it was not Brian's fault. I'm not paying to fix something that I can buy brand new for cheaper. Especially when the second call happened within 2 weeks of the first visit. I can promise you this, I will NEVER call Sears home service for anything ever again."
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