NAPA Auto Parts - Beamon & Johnson Inc

"Been here a few times. Parking lot needs some work and they haven't had what I was looking for both times I went there."

"They helped me find a part I was looking for all day within 5 minutes at a nearby dealership, and helped me find the best price possible"

"My Experience at this location is the staff are very helpful and parts are always on point and correct"

"This is where I usually go to get my parts. Had an emergency as my battery was dead in the vehicle I'm driving. I went there with my kids in tow to get a new one and forgot my tools at home. Usually someone there lends me a tool or two to fix whatever I needed to. Not sure if the policy changed but the guy wasn't willing to help me out aside from just purchasing a battery. Needless to say I left and went to AutoZone on Battlefield and I fixed my vehicle on the spot. With their tools. Morale of the story? Customers, don't forget your tools. NAPA workers, if you want to keep your customers, help them out. They lost a sale that day and maybe a customer for a guy who didn't want to help a guy out. Overall though aside from that one bad apple, I'd come back for the other associates there because they bend over backwards to get you what you need."

"It's nice to know how this location treats their customers. Less than 6 months ago I bought a battery which I noticed was leaking acid a few days ago. I called this Napa and they said unless I have the reciept they can't warranty the battery as all the info to warranty was on the reciept. "We don't do look ups, that's AutoZone" is what I was told word for word. It took me going to a+ auto on princess Anne and the gentleman cam helped me get everything sorted out and got my battery warrantied. If you need parts don't shop here because they will jip you down the road just to save a buck instead of keep a customer coming back. If you have a job, you need to do it."