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McDonald's
1901 Pocahontas Trail, Williamsburg, Virginia, United States
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About the McDonald's
Located at 1901 Pocahontas Trail in Williamsburg, Virginia, McDonald's is a popular cafe, food, restaurant, and store offering a wide range of menu items to satisfy your cravings. With convenient amenities like Mobile Order & Pay, McDelivery through various apps, and curbside pickup, McDonald's aims to make your dining experience as seamless as possible. The institution is committed to providing quality food, quick service, and a safe environment for both customers and employees. Whether you're looking for a delicious breakfast, a satisfying burger, or a cup of McCafé coffee, McDonald's has something for everyone. Visit your nearby McDonald's today and enjoy your favorites!
Photos of McDonald's
1901 Pocahontas Trail, Williamsburg, VA 23185, United States
Opening hours of McDonald's
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
06:00 - 22:00
Reviews of McDonald's
"The few times I've come to this McDonald's on a passing has been nothing but a problem. It doesn't matter if the staff is young or old, the customer service is not it. today was the last straw for me. I said my order first, then ordered happy meals and then added cookies just for my big Mac not to be in there. But want me to go back around for the 3rd time to pay for something I thought I paid for. How do I get the fries and drink but not the whole meal????"
"Seeing no place with a person at the small little counter, I went ahead and used the self serve. After placing the order, it said to take a number to our table to have the food brought out. Then, it said I had to pay at the counter and flashed an order number to mention when paying. I didn't expect that and it disappeared before I knew what it was for. So I went to the little three foot wide counter, the only one a person could stand behind and waited. Employees in the back kept doing their thing and one walked past me to go on break. By then another group of people were trying to figure the self serve out and a lady and her child behind me to pay for their meal, but no one to pay. I began speaking pretty loud, hoping someone would think to check if someone needed to pay and man the counter. Finally an older lady, looked like the manager came out to help the group that had trouble with the self serve. After she started to walk past and head for the back. I asked her who do I pay? She looked a bit perturbed, but got behind the register and asked for my order number, I told her it flashed too fast and I didn't get it. She sighed and punched to register for a while and we found my order. I told her it seems like the self-serve thing isn't working out too well, especially if I can't just pay at it. She said something about there are bugs that the company is trying to work out. With a place that is busy inside and out in the driveway, they need to have real people to keep things flowing. At least an employee that can check the place, make sure everything is set out and restocked and clean, no leftover rubbish from the last inconsiderate customer. All the self-serve can work, if done right, but keep people around to do the things needed."
"I waited for more than 10 minutes at the counter for someone to take my order. I then decided to use the self service kiosk to place my order. I wasn't able to use any of my McDonald's points to make a purchase, the reason given was not available during breakfast time. It was just after 10pm. The trash cans were all overflowing and the beverage counter was a disaster. (This is a customer issue, people don't clean up after themselves). I cleaned the mess up while waiting for my order. It took nearly 45 minutes from entering the restaurant until I received my order, and at that it was incomplete. My Milkshake and McFlurry were not presented. I told the manager who announced my order to be ready and she was not cordial at all, even questioned me as if I was not honest. They ran out of diet soda, and a customer told the manager who replied that they were out in the back as well and should choose something different. No attempt to satisfy the customer, she was upset because of the last minute rush near closing. The drive thru was all priority over in restaurant customers. I get it was not the best time for a rush before closing, but it surely showed the priority was not the customer."
"The food was good and fresh. The only issue was that whoever was working the drive through wouldn't let us finish the order and kept talking over us. They gave us apple slices instead of fries."
"This McDonald’s is not really good. We had to wait forever for our food and my friend ended up canceling his order. If the service here was a little better this would be a better rating. The food once I got mine was actually very good hence why this is still 3 stars."
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