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Firestone Complete Auto Care
5122 George Washington Memorial Highway, Grafton, Virginia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Grafton, Virginia is your one-stop shop for all of your car repair and maintenance needs. Conveniently located at 5122 George Washington Memorial Highway, our expert technicians are here to help keep your vehicle running smoothly. Whether you need an oil change, brake repair, tire rotation, or any other service, you can trust Firestone to provide top-quality work at a competitive price. Visit us today and experience the superior service and expertise that Firestone is known for.
Photos of Firestone Complete Auto Care
5122 George Washington Memorial Hwy, Grafton, VA 23692, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"I have had a great experience at this location. Customer service is always on point.its almost like they work for me...I highly recommend this location over all the others in our immediate area.."
"Outstanding and extremely quick customer service at the Firestone in Grafton! I have been a long time customer of Firestone and purchase all of my tires from them due to the warranty benefits. I got off work today and noticed I had a flat tire (Likely a nail). A short summary of my visit: I arrived at 4:30pm and left at 5:08pm. I'm thankful for this fast service at the end of the work day. I didn't have to wrestling a toddler for long!"
"The Firestone in York County is the best one around. The employees are always in a good mood and very helpful. They do quick, quality work every time I go there."
"Made an appointment to get 4 new tires went in to drop car off they confirmed the tires we selected & sent us on our way. Got home & they called & said tired are discontinued. No apologies or anything. Very disappointed"
"***Update Michael the manager called me direct and did his own inspection and fixed the belt. Thank you for your followup and fixing my issue Initial- Brought my truck in approximately 3 weeks ago because it felt like my power steering pump was going out. Saw that I did have a leak in my driveway. Took it in amd they replaced a radiator hose. Took my truck home same issues, so I took it back in on Wednesday(22 Nov) before Thanksgiving. Got told I do in fact need a new power steering pump but it won't be in till the following week. I called back in to verify i did not require an appointment and that they would call me when the pump was in and was informed "just bring truck in a we will get it done" Recieved a call Tuesday(28 Nov)evening stating my pump is in so bring my truck in Thursday(30 Nov at approximately 730 hrs) to get it replaced. Show up at 330 hoping it's done only to find out my truck hasn't even gotten into the bay to be looked at yet. Am I missing the part where a follow up call stating we can't get to it in a timely manner would make sense. Sorry but this is unacceptable to the max. Be honest and upfront with me instead of me wasting my time. Now i get to bring my truck back in tommorow morning on my break so they can fix it. Please contact me as I'd love a response back. Bernie"
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