Taco Bell

"There's nothing more annoying than a random person in a position of power who decides to use it, just because they can. I went to this location, through the drive thru to get lunch. Part of my order was wrong. I called and spoke to a manager who said she'd remake the entire order. It was 3 small items that totalled just under $12. The wrong item was a beef burrito. I'm allergic to beef. Thank God I didn't have an allergic reaction to consuming part of the burrito before I realized that it was beef... Which makes me wonder altogether about that product. I went back today to have my order remade. The manager on duty (I wish I had gotten her name) decided that she wasn't going to remake the entire order. When you mess someone's order up and take total accountability, that's awesome customer service. When a weak person decides to insert the little bit of power that they have and goes against their manager, well that's just dumb. I think what gets lost in things like this is fact that people are hungry at their time of purchase, and the time it takes to go back to even get something corrected, let alone the fact that I only could eat what was left on my order because I had to go back to work. This unfortunately nameless manager caused a negative Google review due to her ego and need to impose her authority. She could have easily called the store manager who told me that my order would be remade. She chose not to. She also brought me the portion of my remade order without even letting know her decision to not remake my entire order. So of course by then, I was extremely unhappy with her and the establishment. I ate at this location this morning for breakfast. This afternoon I had a whole different experience and now have an entirely different opinion of the location. Hopefully this bad manager gets training, especially in customer service. Were not remaking those two tacos worth your temporary ego boost? She deserves a documented reprimand."

"Ordered a 12bpack of taco Supreme, a Burrito Supreme, almost 36$, to get home a find a bunch of tacos with busted up shells that you have to eat with a spoon! WAY overpriced anymore with sad food quailty! Will NOT return!!"

"The store manager was genuinely concerned and ensured my complete satisfaction after a small issue with my DoorDash order. It's becoming quite rare to see this level of accountability in food services. #oneofthegoodones"

"Wanted to try the new vegan cheese sauce so I decided to go to Taco Bell. The service was pretty bad. 10 minutes plus for two burritos and nacho fries. They forgot the fries it first. And the burrito looked like something that my dog threw up on the inside. Thankfully, I wasn’t that impressed with the vegan cheese sauce, so I will not be back. I can make better food at home for less money and probably in lunchtime. Management here really needs to tighten up because the majority of the employees were talking and cracking jokes and not actually working."

"This location is 90/10; Sometimes you get great food most times it’s completely wrong. Spent 17$ for two taco supremes and nachos. Nachos were great but the tacos looked so bad, I thought someone threw the tacos across the room into the bag. And when I went in to tell them it was wrong they act offended that I told them it was wrong! Highly disappointed."