Hall Auto 12896 Jefferson Avenue, Newport News, VA 23608

"Place suck when u have a problem with car u bought there. They call set up app then send you somewhere else to get fix. Still have to pay when I only had the car for almost a month. If you buy anything from make sure you buy a ford. If not you play the back forth game then tell u go to Chesapeake with you mess up not know if it's going to make. Then you have to buy a rent a car get back home then out of money again."

"I had a really good experience with Jake. He walked me through the jeep and talked to me about my job & was overall really kind and willing to work with me so i could take my dream jeep home. He was awesome, understandable& very knowledgeable. 10/10 would recommend !"

"Josh and a few other staff that work here are amazing for puchasing a vehicle. As for parts. They have the best staff I've ever interacted with. That is usually imposible to find. Service however can be very hit or miss which is why I put 4 instead of 5. Some staff and protocols are great, some still need some polishing."

"Avoid at all costs. The service department is totally a rip-off.. I went to get a 4 wheel alignment for$120.00. Results at the end were they only did 2 front-end alignment and couldn't do the back wheels due to repairs that needed to be done first. What should have happen, they should have inspected all four wheels before doing anything. I should have gotten some of my money back for a half job. This really could have been avoided if they had just taken the time to inspect first. This was money over customer service. What a rip-off."

"Great service as always. They really do care about you and work within your budget. Justin was amazing and so helpful this round. Military discount!"