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Lowe's Home Improvement
4708 Portsmouth Boulevard, Chesapeake, Virginia, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home improvement needs, located at 4708 Portsmouth Boulevard in Chesapeake, Virginia. As a leading furniture store, hardware store, and home goods store, Lowe's offers a wide selection of products to help you tackle any project around the house. Whether you're looking to update your furniture, upgrade your tools, or spruce up your living space with new decor, Lowe's has everything you need to make your house feel like home. Visit us today and let our knowledgeable staff assist you in finding the perfect items for your next DIY endeavor.
Photos of Lowe's Home Improvement
4708 Portsmouth Boulevard, Chesapeake, VA 23321, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 21:00
Wednesday:
06:00 - 21:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 21:00
Saturday:
06:00 - 21:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"I am fed up with Lowe's. I don't even know where to begin because this has been a long and exhausting process. To start, I am doing a full scale renovation on my home that I purchased in Feb of 23. Two final major items I needed in order to live in my home were doors and cabinets, both of which I saught out Lowe's to assist with. Starting with the doors, they had to send a guy out three times- THREE- to just measure for the doors. At one point the guy had to FaceTime his supervisor, who was on camera in his freaking bathrobe, because he didn't believe his measurements. So finally they get the measurements down and we go back into the store to finalize everything. Get the doors ordered and I think we are good to go. Then I go to the cabinet department to get those done. Guy comes out to measure, go back to the store to finalize - simple right? Wrong. After 6+ weeks the doors finally are delivered and not a single one of them fit. 7 doors in total and not a single door fits the frame and all seven doors had be returned. While waiting for the doors to come in we had to deal with the cabinets which is the final straw that has prompted me to absolutely despise Lowe's. Cabinets are delivered - the deliver people are rough with them and we're missing pieces. He and I go back and forth because he wants me to sign papers that say I have received all of my product when I know I have not. So finally he tells me to put an X next to the items I don't have. Well everything is a product number so how in the world am I supposed to know which piece is which? Finally I figure it out with little help from the delivery guy and I give the paper back, Knowing it was going to be an issue. He tells me someone from the store will call me. They don't….after a week I call them to figure out where my missing prices are and they don't have a clue to what I am talking about - no paper, no notes, nothing. As we are dealing with that we go to inbox cabinets. Several of which are busted up and cannot be used. We take these back ourselves multiple times to get new ones. I refused to pay your ridiculous fee for installation (2,000 dollars) after (at the time) already spending close to 5,000 and opening a Credit Card that you literally beg your customers to do. So now I have another team installing my cabinets (not related to Lowe's) and what a surprise the cabinets don't fit. Wow…if I wasn't so mad I'd actually be impressed by the incompetence I continue to find with Lowe's. And it's not like I can stop in the middle and fine someone else because I have a certain amount of time before I absolutely have to be living in my home. I have a child and cannot live in a house obviously where I cannot cook him a meal. I just left from Lowe's this afternoon after demanding yet another refund and they want to take the preexisting cabinets back in order for me to have a full refund processed. Are you kidding me? You have made countless mistakes, never once offered ANYTHING for your mistakes and now you want me to return all of my cabinets and start back at square because of your negligence? I will not be paying on my credit card until I have a resolution to this problem. Currently on the phone with corporate."
"The moment I walked in, I was given a happy hello. Although my knowledge of kitchen appliances was subpar, I was directed to exactly what I needed. No fuss, no muss. A great place to get what you need and the prices are reasonable."
"Barbara Sergeant in the kitchen design department helped us plan and order our new kitchen cabinets. She was there from start to finish with very helpful ideas and input. We purchased Kraftmaid cabinets and are very pleased with the fit and finish as well as their customer care. Our new kitchen is beautiful and highly functional."
"An ongoing nightmare of the run around and incompetence. During the Labor Day Sale, we bought a dishwasher including installation. When the dishwasher arrived, the installer was very rude and attempted to overcharge me $250 to complete the installation, which was entirely unwarranted. His response was, "Then install it yourself." After he left with the dishwasher, I drove immediately to the store to file a complaint and learn when we would receive our dishwasher. After waiting at Customer Service and then being sent to the Appliance desk, after almost an hour there I was finally told they couldn't do anything about our situation and I would have to call Installation Services. After an hour getting the runaround of holds and transfers with Installation Service, I was told I would have to go back to the store to speak with Chad. I drove back to the store for a second time and was told Chad isn't the right person, and they would have the manager call. No one ever called. And we STILL don't have our dishwasher. What a nightmare!"
"Very Nice staff. Lowe's your employee are very kind but I was able speak with, ms. Tracey in the plant department has a beautiful attitude. She Always speaks great job in training this lady. She deserves to move up. Always taking the time to get to knows your customers. I was shocked i never experienced this at any store. I will keep coming back. Ms Tracey should be recognized for her professional behavior and kind words. She always makes my day. The small things matter to your customers the most"
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