Firehouse Subs White Oaks 4501 South Laburnum Avenue, Richmond, VA 23231

"Placed an online order because I had rewards for a free small sandwich. The online order glitched and still charged me for the sub but took my rewards. When I arrived at the restaurant to pick up my order, none of the employees greeted me. I picked up my order and asked one of the employees politely about the rewards and was rudely told to call corporate."

"They have a new King Hawaiian pulled pork sandwich for a limited time. My daughter and I tried it...of course we weren't disappointed. I suggest you try it out while they're still offering it"

"I won't support this business again. Staff was not patient, even supervisor and the person make my the subs was coughing and using the same gloves for everything he touched. Germs everywhere."

"Looking for something to hold me over until flying out the next morning since this is an airport area. I placed my order online to be able to pick it up when I arrived. The place was a little busy so I wasn't bothered the food wasn't ready. I then realized the food wasn't prepared because the employees were playing with the customers food and making jokes about customers. One of my subs was served to another customer first. It was not remade. It was repackaged. I checked my food before I left and sure enough it was made horribly. While I do eat mayo, I did not want a sandwich drenched in the condiment. There were two employees that acted in a professional manner. A young black gentleman in a green shirt who greeted me and ran the register and a young white gentleman making sandwiches. The other two young ladies got multiple orders wrong and constantly acted in an unprofessional manner. I shouldn't have this much to say for an onling order pickup."

"BEST - with air fryer. (Down side up!!) Low 300 degrees and about 10 minutes.I normally store them in the fridge for 1-3 days and heat up with air fryer. It tastes like/better than the restaurant! Try it !"