McDonald's
4696 Bonney Road, Virginia Beach, Virginia 23452
About the Business
McDonald's is a well-known cafe, food, restaurant, and store located at 4696 Bonney Road, Virginia Beach, Virginia, United States. Our Terms and Conditions have recently changed, so please review them before ordering. You can now conveniently order through the Mobile Order & Pay app on iOS or Android and pick up at the store. We also offer McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates apps. Our menu items vary by location, so check the app for availability. Payment options include Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Our top priority is the health and safety of our employees and customers, and we have implemented additional sanitation procedures. Visit our website for job listings and information on restaurant hours. Enjoy our quality food and quick service at an affordable price at McDonald's since 1954. Check out our deals and order ahead with Mobile Order & Pay on the app. We look forward to serving you soon!"
Reviews
"I ordered through the app to have delivered curb side. After waiting 10 minutes for a sweet tea and double cheese burger, I walked in myself and courteously asked one of the handful of staff for help as no one was manning the register. A manager came over, and I explained that I had been waiting for my order for over 10 minutes, and the app said it would be out within 3-5 minutes. He asked to see my order, turned around, walked over to a location near the drive thru, and brought my order that had been sitting there for who knows how long. He handed it to me without so much as an apology for the inconvenience of having to come in and fetch it myself or for the wait and now cold burger. There wasn't even a have a good day. I've been through this McDonald's a number of times, I've never experienced such poor service and lack of thought for the customer."
"I stopped by the drive thru during my late lunch break. The restaurant wasn’t too busy, but they still pulled EVERY car in the drive thru into a parking space so that their drive thru timer didn’t reflect their poor service. I couldn’t even park in the space they told me because a customer that was dining inside parked in the space. Before they went inside they started a yelling and cussing match with the passenger in the vehicle, threatening their life. They kept trying to force the person out of their car. I know this isn’t McDonald’s fault, but the food I received definitely is. I ordered a 10 pc nugget and a cheeseburger (NO MAYO) small fry bundle. I received 8 nuggets; a cheeseburger with so much mayo I don’t think it can legally be considered meat, and a smaller amount of fries than a kids meal would get. Because I was on my lunch break, I couldn’t go back to the store and I didn’t open the contents before leaving, I just made sure all THREE of my items were there."
"The drive thru takes entirely way too long most nights. It’s not fast food anymore. It’s slow food. There’s a management problem because now in the world do you run out of apple pies every other night? Keep ‘em coming. It’s not difficult. Hire more folks to make the food to the orders get out quicker. It’s McDonald’s they have plenty of money. Let’s think!"
"It took me close to 40 minutes in the drive thru line to finally receive my food. When we pulled up to the window, we got no greeting but just a rude, dry, “here”. We were finally so relieved to be out of the line, and then surprised with this awful looking, hard breaded chicken sandwich. This is a meal that McDonalds has the audacity to charge $11 for. This location has horrible customer service, horrible quality control, and I will not be returning. Thanks for ruining my $30 McDonald’s experience"
"I’m not sure what sauce this even is, but instead of my child’s 4 piece nuggets in her happy meal, this is what we received. We live about 30 minutes from this McDonald’s, so wasn’t worth the return, but this is gross looking. The female who was running people’s bags of food to them, packing the food, and doing the front register was really sweet though."
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