Bojangles 5441 South Laburnum Avenue, Richmond, VA 23231

"first, I went to the lobby door to order my food lobby doors are locked. No sign saying lobby is closed. no problem went to the drive-thru ordered my food fries and cinnamon twist was hard and old. I went back to the drive-thru again and got the same old fries that I got first time. Moral of the story is do not go to this Bojangles."

"Open til 10pm? Nah, I never see them open after 5pm, no cars and doors locked. I go to Quinton instead, it's worth the drive for me to go to a nice area since this store will be closed and I don't have to deal with Nine Mile with ratchet black women yelling, cussing and beating their kids in line (Every Single Time). I'm going to be brutally honest here. Unless a GM is on site keeping everybody professional, you can tell because they stop speaking in ebonics, the few times I've been here were a mistake with (mostly) unprofessional and unfriendly staff and long waits for service. I've seen the staff cussing, calling each other racial slurs, talking about customers that had just left, talking on their phones and having mental breakdowns over personal problems openly to anyone around with working ears and eyes. The special needs kids in high school were more professional and had more sense and undoubtedly would work harder and faster. If there are any professional, hard workers at this store they're overshadowed by the clowns. Glad developers cleared a plot of trees to build this useless building and a useless car wash next to it though, we really needed that out here. It employs some severely mentally handicapped people so I guess it's not all bad but I won't support it with my wallet. 0/5 if I could. Deuces"

"My son and I went here. We are in the area from San Antonio, TX. LADY THAT HELP US WAS EXTREMELY FRIENDLY! We have never been here before and she even brought us out a boberry to try. Thank you guys hope to be back in the future."

"I waited 15 mins in the drive thru line for some food. I was the only person in line. Someone comes and ask for more time. 5 minutes went by. I went inside and they were not busy or backed up and got my dirty rice in less than 1 minute smh. That establishment needs to do better when it comes to servicing the drive thru line."