Baker Appliance & Refrigeration Services
6420 George Washington Memorial Highway, Yorktown, Virginia 23692
About the Baker Appliance & Refrigeration Services
Baker Appliance & Refrigeration Services is a reputable general contractor located at 6420 George Washington Memorial Highway in Yorktown, Virginia, United States. Specializing in appliance and refrigeration repair services, our skilled team of professionals is dedicated to providing top-notch service to our customers. With years of experience in the industry, we pride ourselves on our expertise and commitment to customer satisfaction. Contact us today for all your appliance and refrigeration repair needs.
6420 George Washington Memorial Hwy # C, Yorktown, VA 23692, United States
Opening hours of Baker Appliance & Refrigeration Services
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Baker Appliance & Refrigeration Services
"I have had this company come out 4 times now to fix my dishwasher. The drain pump was replaced. Ran 1 cycle and the drain pump stayed running. Next time tech came out and dried the water sensor and said that should fix it. Ran 1 cycle and the same issue. Came out again and said it was a bad new drain pump so they ordered a new one and replaced. Long and behold after letting the extra gasket sealer “made my whole kitchen stink” dry for over 24 hours as instructed, ran 1 cycle and you guessed it the drain pump continued to run."
"Fixed my washer and dryer but forgot to re-attach the hose that sits behind the wash. My entire laundry room was flooded after running my washer. I attempted to contact them about it and the manger/owner did nothing to resolve the issue other than letting me know that if I put a stop payment on the check that I wouldn’t be charged the $35.00 return check fee. Not recommended."
"STAY AWAY FROM THIS GUY!!! To start off with he wouldn’t show up when he said he would and wouldn’t call to let anyone know that he wasn’t going to make the scheduled appointment window. My mom waited around the house several different days for hours for him to just not show up. I called him personally to get him to show up and he had no remorse about it and pretty much laughed it off, that should have been the first red flag. Then when he finally showed up he installed an expensive Thermador refrigerator and freezer for my mom’s new kitchen. There were obvious issues (the whole fridge was moving when opening / closing the door) so Ferguson sent their guy out to address them. Ferguson’s tech said it is the worst he’s ever seen. Grady split parts of mom’s expensive cabinets so those have to be reordered. New mounting pieces are being ordered from Thermador for both the fridge and freezer. Neither units were secured properly to the cabinets and was dangerous to use as they could have tipped over. He was so bad that he mounted then unmounted and moved these units in and out of the cabinets multiple times. In this process the cabinets got scratched as well. Now my mother is spending a lot of money to fix his screw up and get everything mounted properly. If he can’t simply mount a refrigerator / freezer to a cabinet I’m not sure that I would trust him to do anything else and good luck getting him to show up in the first place."
"So I read all the bad reviews and almost didn't call them. My fridge stop cooling and they came out a few hours after the call to take a look. After a few minutes here, he said it was the compressor. Everything on the fridge works, just not cooling. I went to get my wallet to pay him the service fee I was told about when I made the call. He said, no need to pay me, we didn't do much. I could not believe he drove to my house, diagnosed the issue and didn't charge me a dime. If I have issues with appliances in the future, Baker Appliance is going to be my first call."
"called for dishwasher service and Grady Baker came out. that serivixe call went well he was on time and polite. i needed a new wash motor and valve told me he would call soon with pricing but never did. we we called to follow up they told us parts were ordered but did not give a price. I called again after the holidays to follow up on the ETA and the receptionist told me they couldnt track it but when the parts came in they would schedule to call. Two days later get a call saying "parts and labor will be 400+ do you want us to proceed?". They hadnt even ordered them after 3 weeks!! Went online ordered the motor and valve for $130 (certified whirpool parts) which took 2 days to receive via fedex and we will follow the youtube video we found to replace it them which looks like itll take all of 30 minutes. I was absolutley shocked after calling on the Order ETA twice that we were lied to like that. Lost my business now and in the future and next time i see someone refer this company on York County 411 im going to advise they take their business elsewhere."
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