Dunkum's Automotive Machine Shop LLC

"I dropped a head off on December 1st. They never called to give me an estimate. When I called I got an answering machine. I drove there and they tell me it'll be ready in 3 days for $600. 3 days later they say it's done. I go there and it's not ready. 2 days later I pick it up and it's a box of parts they want me to put together. I try and it's missing pieces. I had to go back and demand that they find the parts and put it together. Finally got it back December 21st. Don't waste your time and money."

"My daughter's car started smoking and just happen to be near this establishment. She went in and they assisted her immediately. I'm in Japan so I can't be there for her. I'm happy to say that she's off and running thanks to Dunum's. We'll be back."

"My mechanic took my daughter engine to this establishment on June 6th and we have had to call multiple times actually too many!!! To get the engine back and it is STILL not fixed. Do not use this place and since you think this irate black woman has no right to be upset CONSIDERING YOU HAVE ALREADY BEEN PAID!!!!"

"From my initial phone call to the completion of my motor I was completely impressed. I have been building motors for 40 years prior to moving here and Gary and the Dunkum shop was outstanding. I would not only recommend them but would absolutely go there on every project. Thank you"

"I want to give my humble apologies to all the people that has had a raw deal with Dunkum's, I guess I did not have ideal people in place at the time, I had a lazy counter person that could not even get off his stool to greet people. I was warned by some of my good customers that he was not treating people kind, and a real nasty disposition on the telephone. To the guy that was told that we did not work on Honda's, I am sorry, we do and I want you back. The business was sold in 2015, and the owners had a year of backlog that I had taken care of in 6 weeks. They were so overwhelmed with so much work that they could not function. I guess that I sold it to the wrong people. Today we have a vibrant work force, with a can do attitude, and everyone knows that if we do a job wrong, I will go out of my way to make it right.I have been here since April of 2016. To the guy that had his cylinders bored different sizes, I'm going to chalk that one up to inexperienced operator, and if it was to be done on my watch, I would have replaced the block or bored to the next size, on me. I have had a business on the Peninsula for over 40 years, and you do not do that by making your customers unhappy."