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Popeyes Louisiana Kitchen
12149 Jefferson Davis Highway, Chester, Virginia, United States
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About the Popeyes Louisiana Kitchen
Popeyes Louisiana Kitchen is a popular fast food restaurant located at 12149 Jefferson Davis Highway in Chester, Virginia. Known for its delicious and flavorful Southern-inspired cuisine, Popeyes offers a variety of menu items including their famous fried chicken, Cajun fries, biscuits, and more. Customers can enjoy a taste of Louisiana right in Virginia at this vibrant and welcoming eatery. With its friendly staff and cozy atmosphere, Popeyes Louisiana Kitchen is the perfect spot for a tasty and satisfying meal.
Photos of Popeyes Louisiana Kitchen
12149 Jefferson Davis Hwy, Chester, VA 23831, United States
Opening hours of Popeyes Louisiana Kitchen
Monday:
10:00 - 23:00
Tuesday:
10:00 - 23:00
Wednesday:
10:00 - 23:00
Thursday:
10:00 - 23:00
Friday:
10:00 - 23:00
Saturday:
10:00 - 23:00
Sunday:
10:00 - 23:00
Reviews of Popeyes Louisiana Kitchen
"I've been to this facility twice since moving to the area. Both times something was missing from the meal. The first time I ordered an eight piece which comes with 2 large sides. I noticed the fries were missing once I got home. Called the store spoke with the manger and was immediately apologized to and told to come back and get my fries and even threw in 2 apple pies. Easy fix! The second time went to drive through and ordered an18 piece which comes with 3 side and 8 biscuits. I received an 8 piece and all three sides and 4 biscuits. I once again noticed it once I got home called the store spoke with the manager and he said come back and get the rest of your meal and apologized immediately. I approached the drive thru window and explained to the associate what happened and she immediately became defensive and said I packed that meal myself and it was an eight piece. My response, "not for $52!" (While handing over the receipt). The manager overhears the discussion and says, If that is the 16 piece meal from earlier just give her the prepacked box of chicken. The employee continues to argue with the manager in front of me and says, "oh she already called because I was just about to give her back her money." To which the manger responds, "Not necessary all she wanted was the rest of her meal." I thanked the manger and he responded with no problem customer satisfaction is what I do. The employee continued to mouth off and say well she's getting her food because she showed her receipt case closed. If the manger did not step in I honestly believe the situation would have been much worse. I probably won't come back due to constant errors with my orders and the lack of professionalism in staff. Kudos to management but with inflation causing fast food prices to rise no one wants to spend this much $$$ on food and deal with bad service and attitudes."
"This was one of the worst experiences that I’ve ever had at the Popeyes on Richmond Highway. Went in around 7:55pm after doing an online order. And left at 8:30pm. The order wasn’t ready at the time it said it would be but 30 minutes after I placed my online order. The atmosphere was awful, the service was bad, staff had attitudes and were rude! Faces balled up, no customer service at all. And this was the manager that was rude not only to the customers but to her own staff! Customer service goes a long ways, if this isn’t the job for you, leave‼️"
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