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Chipotle Mexican Grill
505 Hull Street, Richmond, Virginia, United States
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About the Chipotle Mexican Grill
Chipotle Mexican Grill is a popular food institution located at 505 Hull Street in Richmond, Virginia, United States. Known for its delicious and customizable Mexican-inspired dishes, Chipotle offers a variety of options for all tastes. From chicken with white rice and black beans topped with fresh tomato salsa and queso blanco, to steak with a supergreen lettuce blend, fajita veggies, cheese, guacamole, and tomatillo red-chili salsa, there is something for everyone at Chipotle. Don't forget to try their white rice with pinto beans, cheese, romaine lettuce, roasted chili-corn salsa, fresh tomato salsa, sour cream, and guacamole for a truly satisfying meal. Visit Chipotle Mexican Grill today for a tasty and fulfilling dining experience.
Photos of Chipotle Mexican Grill
505 Hull St 140 & 141, Richmond, VA 23224, United States
Opening hours of Chipotle Mexican Grill
Monday:
10:45 - 23:00
Tuesday:
10:45 - 23:00
Wednesday:
10:45 - 23:00
Thursday:
10:45 - 23:00
Friday:
10:45 - 23:00
Saturday:
10:45 - 23:00
Sunday:
10:45 - 23:00
Reviews of Chipotle Mexican Grill
"Very rude when I asked for more chicken . I asked for more cause she only put 6 pieces of chicken on my rice . Then made the rest of my bowl sloppy throwing the toppings on very sloppy. Then I get my stuff wrong up n the lady was rude too. I slide my card and wait for her to hand me my food and she said it ain go threw . Like my card declined when I looked the keypad it came up approved . She then pushed my food to me and not hand it to me like they are trained to do. The white lady behind me didn’t receive attitude she got spoken to with respect and food was made with Care. Sad it be your own people who mistreat u as a customer ."
"Without a doubt, the worst Chipotle I’ve ever been to. I’ve been here many times and every time, the customer service seems to be worse. Placed an online order that said it was ready for pickup on the app. Went in and the guy working the online order area said I had to go to the front register and get it. It wasn’t ready and they didn’t even have my order printed to be made at all. I waited almost 30 minutes while other customers waiting in line came in and out and their orders were made quickly. No apologies, no explanation, nothing. They finally made the order and I knew it was mine because I was watching what they were making and they just put it on the shelf for pick up even though I was standing right there waiting. I had to ask the cashier if that was mine and she finally gave it to me. Definitely not well run as far as management or employees in general and no communication amongst them. I’d rather drive 20 minutes out of my way to go to a different chipotle than have to deal with these employee’s incompetence again. It must be easier to just wait in line and order here than try to go the more convenient route with placing an online order."
"This is easily one of the worst Chipotles in the country I've been to. The portion size is a lot smaller than other locations, but I will say their hot salsa actually does have some spice to it which is nice. I stood up by the take out window and literally no one was even at the station, and when I went inside to get my food, I literally had to call someone over to get my order. Avoid this place at all costs."
"Now I’m all for portion control but this place is very skimp on their protein. They wouldn’t have to cut costs and penny pinch so the budget would increase. Their budget is poor now because the service and the food and works suck big time. It’s obvious many of the workers lack common sense or have any “oomph” about themselves. I paid for a half chicken and half steak bowl, I asked for a little more chicken, not double chicken but one or two extra pieces since they were cut fairly big. Out of nowhere, a short lady came up and said “you can’t have that, that’s too much chicken and he should’ve gave you less” then proceeded to reprimand the worker in front of me. I asked for more portions. Don’t belittle him, he is just serving me. And I’m a PAYING customer who is paid $13 for a burrito bowl with two meats, not EXTRA meat so if I want a chicken, I should receive a normal portion not a smaller portion. So again, they are trying to stay on budget with these small portions trying to feed ADULT humans and the prices are only going up but the portions are getting smaller? And they think we don’t have a right to ask for more? $9 for one meat $13 for two meats. I’m getting my monies worth. And I did just that. This location is in a good area so if they don’t improve, I foresee them closing soon. Because it’s utter trashy right now."
"Staff here is always amazing, first of all. They are always doing their best. 1. Chipotle needs to do something about the predatory tow trucks that tow people just trying to stop in and pick up food. There's only 3 burrito loading spaces for a very busy downtown location. I didn't manage to get the customer in the photo, cause I was trying to take the pic on the DL without getting tow truck drivers attention, but poor guy was clutching his chipotle bag and running to his car... and these tow truck drivers are hanging around waiting for people to try to negotiate it off the hook. I see this multiple times every week, as I live nearby and make routine trips outside to touch grass and whatnot. 2. Chipotle needs to get some kind of "fresh ingredients availability STATUS" LED light signs to put in the windows. I'm not trying to wait in line for an eternity, only to get to the ordering spot and see half the line is empty. That's not the employees fault, and I still wasted my time bc I can't see this information from the back of the line. I can't be the only vegetarian that doesn't like that spicy tofu option, and *every* chipotle seems to be out of fajita veggies by mid afternoon on average. At that point, I'd be paying 10+$ for beans rice and cheese.... hopefully I don't have to explain why thats a no for me."
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