Firehouse Subs Virginia Center Station

"While I absolutely love Firehouse Subs this location at Virginia Center Parkway is not open anymore even though google still says it is. If you go to this restaurant there is a sign on the window that says they are permanently closed."

"Decided to try this location again after being angry about my last visit a few weeks ago. Ordered a large brisket and cheese sandwich, with a side order of mac and cheese, and got home only to realize that the sandwich barely had any bbq sauce on it at all (which is the standard included ingredient), and just a thin layer of mayonnaise. The mac and cheese doesn't taste like cheese at all. It's some weird white sauce that I can't quite describe. After being a patron of the white oak / S. laburnum location for so long, I cannot express how badly I am disappointed. This was one of my favorite restaurant chains, but now, I'll just have to move on to another sandwich shop."

"Placed an order on Sunday night via mobile app. Processed fine and received order confirmation. Drove down to pick it up, and my wife is abruptly told they are closed and they didn't get order, then slam door in her face. Google & website clearly show store is open until 9. If you don't want to care, then just close the business down. This is outright theft. Will follow up with BBB complaint as well."

"Whatever the previous order was, it was smeared all of the boxes our food was in. Both of them looked like the picture posted. I can't recommend that anyone should go here. I know I will not be going back anytime soon (if at all)."

"I had a great experience, always my subs came out as expected, like the wheat bread with chicken. Cleanly maintained."