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Wendy's
11274 Patterson Avenue, Richmond, Virginia, United States
About the Wendy's
Wendy's is a popular fast food restaurant located at 11274 Patterson Avenue in Richmond, Virginia. Known for their fresh, never frozen beef burgers, delicious chicken sandwiches, and signature Frosty desserts, Wendy's offers a wide variety of menu options for customers to enjoy. With a casual and welcoming atmosphere, this institution is perfect for grabbing a quick and satisfying meal on the go. Whether you're looking for a classic burger or a tasty salad, Wendy's has something for everyone to enjoy.
Photos of Wendy's
11274 Patterson Ave, Richmond, VA 23238, United States
Opening hours of Wendy's
Monday:
06:30 - 00:00
Tuesday:
06:30 - 00:00
Wednesday:
06:30 - 00:00
Thursday:
06:30 - 00:00
Friday:
06:30 - 00:00
Saturday:
06:30 - 00:00
Sunday:
06:30 - 00:00
Reviews of Wendy's
"Wendy's food is good, but this location really isn't. The self-service ordering kiosk barely works and not all the possible customization options are there. Staff pretty much ignores you if you go to the counter unless you shout. I'm also not a fan of the new Wendy's layout inside, feels very industrial, but honestly, I'd stick to having it as a takeaway anyways."
"Don't make the mistake of trying to order at the register. Staff completely ignores patrons, focusing only on online orders and drive thru window. Waited over 15 minutes in line before finally leaving along with 2 other families also waiting."
"Was there at 9pm on a weekday. No one else was in the dining room yet every table was dirty, there was trash and food on the floor. A sign at the register indicated they were only taking self-serve kiosk orders even though a front end worker sat on the counter playing on his phone. We put in two combo meal orders and they apparently only had fries cooked for one order - why serve one person cold fries and the other one fresh fries? Overall impression is this is a poorly staffed and poorly managed location."
"I onetime had to wait a long time for my order, even when I paid for mine before others, but they got their food before I did. I did end up get my order and the services was generous enough to give me a free frosty to makeup for the wait. At least it ended in a positive way."
"I was warned. When I told the Wendy's in Short Pump I was going to try their new Patterson location they said, "It's a different owner so it will be like John Rolfe, not us " The new Patterson location looks great but actually has worse service than John Rolfe did. Multiple problems placing our order and then it was presented as to go despite our eat in, the chili packed at the bottom of the bag on its side leaking, the wrong hamburger, no salad dressing, they were out, no apples in the apple chicken salad, no lemonade or other drinks, they were out, no utensils for chili or salad, no bbq sauce, they were out. Rather than my order for chili as my side they charged me $3. It was worth $3 just to leave. This is a reminder that a great new building isn't enough and how important the owner and the employees are in making a difference. Note- Noise level is high here. No assistance for seniors or disabled customers."
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