East End Appliance LLC
2909 Williamsburg Road, Richmond, Virginia 23231
About the East End Appliance LLC
East End Appliance LLC is a home goods store located at 2909 Williamsburg Road in Richmond, Virginia. We offer a wide range of appliances for all your household needs, including refrigerators, washers, dryers, dishwashers, and more. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect appliance for your home. Visit us today and see why we are the go-to destination for all your appliance needs in the East End area.
Photos of East End Appliance LLC
2909 Williamsburg Rd, Richmond, VA 23231, United States
Opening hours of East End Appliance LLC
Monday:
09:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of East End Appliance LLC
"This company needs a class action law suit. You will loose with Appliance wh. If you set up auto pay they will rob you! This company is fraudulent! Beware!!!!"
"Purchased a dryer from Mr ball and the very next day it begin screeching. Contacted him and still waiting for him to come take a look at it. I contacted another company and they told me the dryer motor is gone. Will cost over 700 dollars to fix. Technician said to throw dryer in trash smh. Will not shop here ever again!! UPDATE: Mr ball came back out and fixed my dryer free of charge. Thank you I updated review to show that this company did fix the issues and make it right."
"If I could give zero stars I would. We recently purchased a $200 dryer from this place. Literally 3 weeks later we started having problems with it. I’ve been trying to contact the people in charge and not once have they returned a phone call. I love supporting my people but company’s like this make it hard to support black people. Wont be getting my money no more. Wont be long before y’all go outta business. KARMA IS REAL."
"I purchased a refrigerator from Eastend Wholesale and what a big mistake I made. Instead of purchasing from Lowe's or Home Depot or any other business I wanted to purchase from a black owned business. Not only did I make the purchase of the fridge and he had to bring out 3 different ones over a few weeks before finally getting one that actually worked. But when he installed the final one he told me if there were any problems he would come out and attend to them. Six months later, just before Christmas I began having trouble with the fridge and he told me it would be fixed before Christmas. I contacted him several times, my husband visited the store and he kept setting times and dates to come and never showed up. He never returned calls and said he couldn't make it because he was too busy he only told us he was busy and the only one in his office working when we called or visited the store. It is hard enough for people in our community to have reputable and successful businesses but it's a shame when businesses do our community a disservice by not upholding their professionalism and integrity. It would have been so simple to just let us know that either he would be unable to make the repairs so that we could contact someone else or give us a reasonable time table for when he could come back and fix it. Instead we had to call another company to do the repairs and we will be making sure that no one we know will make purchases from the business in the future. If you are considering purchasing from here, please reconsider. You get what you pay for and there is no turning back once you make the purchase."
"So I bought and paid for a stove. He said he would be at the store all day the next day for pick up. Instead of that happening I called all day, went by the store multiple times. They have been closed all day, did not return any of my messages, fairly rude considering he knew I was on a timeline with this job and said no problem. At this point in the day I have already had to go somewhere else and buy a range. When I finally did get in touch with the owner and asked for a refund he laughed and said no, maybe because I'm a minority or maybe he just steals and lies from everyone? I have called my bank and started a dispute over the charges. Long story short, this appears to be a charity you give money to as opposed to a store that you buy things from. He is definitely a com artist, as noted in several other reviews also. Should have learned my lesson from the first time around with this guy but I decided to give him a second chance, turns out it wasn't a one off situation before This is legitimately how he runs his "business". Edit after owner response: Just to make sure, I listened to the recording of the phone call when I asked for my refund. There was definitely chuckling from the owner and then said no, no matter what he says audio recordings don't lie. And he also claims that we could have worked something out, which is a lie. What I asked for was my money back, he could have worked things out by saying yes, no problem, here is your refund. Instead he said no, there is no way your getting any money back. That does not sound like someone trying to work things out with an unhappy customer, that sounds like someone who has consistent enough problems with returns and disgruntled customers that he can't afford to give refunds. His other location was raided by the feds before shutting down, his employees were drinking and smoking pot in the store. Also does not sound very professional. This was not a rumor, this is info straight from the owner."
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