The Cheesecake Factory
11800 West Broad Street, Richmond, Virginia 23233
About the The Cheesecake Factory
The Cheesecake Factory, located at 11800 West Broad Street in Richmond, Virginia, is a bakery, food, meal takeaway, restaurant, and store all in one. We reserve much of our dining room for walk-in guests and serve a full menu at the bar, so feel free to stop by anytime. Our new Cheesecake Rewards™ program offers complimentary slices of cheesecake, access to reservations, surprise rewards, and no points to track - sign up today! With over 250 dishes made fresh daily and 40 legendary cheesecakes and desserts to choose from, there's something for everyone. Join us for Happy Hour in the bar area Monday through Friday from 4:00pm to 6:00pm. If ordering online, select "Curbside" and provide your cell phone number and vehicle information for a seamless pickup experience. Call us at 804-360-2872 to place your order and request Curbside service. We'll text you when your order is ready and bring it out to your car in our parking lot.
Photos of The Cheesecake Factory
11800 W Broad St, Richmond, VA 23233, United States
Opening hours of The Cheesecake Factory
Monday:
11:30 - 22:00
Tuesday:
11:30 - 22:00
Wednesday:
11:30 - 22:00
Thursday:
11:30 - 22:00
Friday:
11:00 - 23:00
Saturday:
11:00 - 23:00
Sunday:
10:00 - 22:00
Reviews of The Cheesecake Factory
"Order an adult beverage, had to return it .it didn't have the minimum of alchol in it. When informed the waiter he said it's supposed to taste Vodka free"
"I almost drove an hour to come to this restaurant. I have always liked food. Although now it was terrible, the food was horrible. The rice was stuck so much that it didn't even come off the fork. The bartender was not friendly to me, she didn't even greet me. She simply gave me the glass of water and the menu. I don't know her name and it didn't matter to know it. I only know that she has tattoos on both arms. That's why I only left her a five dollar as tip even though I would have left her more because I'm also a waiter and I recognize that one has to be nice to people."
"So disappointed with their food and service. The food was very expensive and the steak portion was small. I have ordered the Hibachi Steak, the flavor was good. However, I ordered medium rare but it was brought to me well done. Our waitress hardly stopped by our table, I constantly had to look for her and tried to get her attention. Finally I had to ask for the restaurant manager to complain about the steak. He did replace my dish but never apologized for the issue. I normally don’t make a fuss about things. By the time my food came, my mom was almost done with her meal and I wasn’t hungry anymore. My mom order the Louisiana Chicken Pasta, the pasta had no flavor. Sadly, Cheesecake Factory was one of my favorite restaurants. After this experience, I will not return again."
"Went on peak time on a Friday and we had such a good time. The wait was short, they took us to the table earlier than the estimated time. Service was attentive and swift, food was really good taste wise and portions large and the ambiance was lovely. Buzzing, cutlery clinging and nice music. We had a blast. Chicken Madeira & Chicken Costoletta"
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