Best Buy

"Best buy in certain areas demographic doesn't have what people is looking for! So I have to give it a 3 because the name should offer better opportunities of items from other stores/warehouse from other locations! No bueno Colonial Heights store!"

"Austin(MOD) and Lucifer (cashier) Has horrible customer service skills. I'll order from Amazon next time. Wow this stores customer service has really declined recently. I wonder do they have a new store manager. I've shop this location for the last five years and I'm really disappointed. This store manager should be ashamed at the quality of employees that are been hired."

"I like the fact that I can pick up my Amazon order there. I didn't have to wait days to pick it up. The customer service guy really seemed like he was bogged down with a lot of stuff on his mind. Lord bless his heart you never know what people are going. We really have to give each other grace. Thank you so much for pushing your way through the day because I could see that that's what you had to do this morning. Thank you for getting my TV for me and bringing it to me. I hope that you have a blessed and an amazing day and that things will get better. I will keep coming back"

"I went in around 6:30pm to buy a phone. Unfortunately they only had one person working on the floor so it took a while to get help. They had what I needed and the employee was very helpful. I hope they can do something too improve customer service and prices because otherwise, I see Best Buy going the way of CompUSA and Circuit City. We ask need Brick and Mortar Stores for things we want to touch before buying."

"I visited the Best Buy in Colonial Heights to return an item that I had ordered through the internet. I love the hassle-free return. Customer service was great! I thought the young person who helped me was very attentive and cordial. However, the store shelves were like a ghost town. The store's decor was dreary and depressing. They need a new look. I am not sure that I would come into the store to shop because they didn't seem to have much."