Seredni Tire & Auto Center 6445 Iron Bridge Road, Chesterfield, VA 23234

"Do not take your vehicle here to be serviced. They have one agenda and that is to charge you as much as they can. This is without regard to average cost for parts or service time required for specific jobs. Got an estimate of $670 to repair a misfire of cylinder 4 on a Toyota Rav 4. Asked them just to repair the misfire. For an $86 coil, I was charged $187. For an $11 spark plug, I was charge $18. After paying $392. The car had not been fixed. Seems like all that was done was the codes where reset and the dash light came back on before getting out of the lot. Will never give them an opportunity to rob me again. Now I realize why they could get to the car right away. Past customers realize dishonesty. MOO."

"professional staff, clean comfortable seating area. 240 for front brake pads on a compact car that only took 30 minutes to do is the only reason I won't be back. The dealer only charges 180. I only had one day to get it done, never paid so much. sadly the pads are not holding up so I'll have to pay more to get a new set."

"I had issues at three different air pumps getting my tires filled. A person at the nearby Auto Zone said this shop would do it for me. Went to the front, no one showed up for several minutes. After I made the request, he said the shop doesn't do that any more - it would take the mechanic away from what he was doing, he said. So I went to a Firestone Tire Center about a mile away on Hopkins Road. I talked with a pleasant guy named Serge, who offered to do it. It took him all of two minutes. If you're near the shop and need to use it out of necessity, go ahead. But If you're looking for good, friendly customer service, I'd recommend going to the nearby Firestone instead."

"do not go here if you have your windshield tinted. i came here last year with my windshield tinted and passed with flying colors. i come back the following year and they fail me for the same thing they passed me for last year. there’s too much inconsistency with this establishment and you’re better off going to a mechanic, rather than this shop."

"Absolutely terrible customer service. Took my car in yesterday to have an oil leak researched as well as pulsating breaks. After about 40 min I was told I had numerous leaks and just to keep an eye on the oil, check once a week and fill when necessary. No discussion or quote on where the leaks were but that fixing it could cost thousands. So just keep the oil checked and drive it. Funny I heard him tell two other customers on the phone similar instructions. I was told I needed front brakes and rotors for $400 + due to the pulsating and asked me if I wanted that done. I declined their offer. I was charged $140 for their diagnosis and left. Today my boyfriend went by to discuss the ticket charge and asked to speak to Mark Seredni (signed the ticket) at the front desk. The girl at the desk went to get him and came back to say he was at lunch and would be back in an hour. Long story short she lied as he was in the garage because he ended up being summoned by a mechanic when asked if he was there. My boyfriend asked Mark if he could write up the information on where the leaks were and how much it would cost to fix. He said he could do that. I called 2:13 pm, approximately 30 minutes ago, and explained to the same girl at the front desk that Mark and my boyfriend discussed the above with the intention of asking her to email me the diagnosis and quote. She argued that my boyfriend had been there and left because Mark was at lunch and therefore hadn’t spoken with him. I told her he did speak with him. She continued to argue. I asked her to get Mark on the phone to discuss. She put me on hold for approximately 5 min and no one came back to the phone or has bothered to return my call. I will never recommend Seredni and will tell others about my experience. Apparently their tv commercials have gone to their heads. They are lousy and not to be trusted at the IB location. 3:26 pm Just received a call from Zack at Seredni; stated he will work on the information/quote and email to me per my request. As of today, July 17, I have not received the service information/quote via email that was agreed upon by Mark or Zack."