O'Reilly Auto Parts
26112 West Washington Street, Virginia, United States
About the O'Reilly Auto Parts
O'Reilly Auto Parts is a one-stop shop for all your car repair and electronic needs. Located at 26112 West Washington Street in Virginia, United States, this institution offers a wide range of products and services to keep your vehicle running smoothly. From replacement parts and accessories to tools and equipment, O'Reilly Auto Parts has everything you need to maintain and repair your car. With knowledgeable staff and top-notch customer service, you can trust O'Reilly Auto Parts to provide you with the best products and solutions for your automotive needs.
Photos of O'Reilly Auto Parts
26112 W Washington St, North Dinwiddie, VA 23803, United States
Opening hours of O'Reilly Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 19:00
Reviews of O'Reilly Auto Parts
"Nothing in this world like being quoted a price for parts along with waiting days on end for those parts to arrive and then when you travel there to pick up those parts you are told a price of $300 more than on the phone! What a waste of my time and gas! Lesson learned!"
"On December 9th, I called the store and asked if they could charge my battery and if it was free. I was told yes but inquired about the price again because I wanted to make sure. The man on the phone, Assistant Manger Gary stated "you asked me if we did it for free and I just told you yes". He was extremely rude. I arrived at the store and stated that I was there to get my battery charged. Assistant Manager Gary proceeded to ask me if I had the battery with me. I told him that it was still under the hood. He then told me that I needed to take the battery out and bring it inside the store because he could not go outside due to it being only him and another staff member. I told him that I did not know how to take the battery out and asked for step by step instructions. He then stated "I can't leave the store". I walked outside to my car and patiently waited for the store to become empty. I went back in and asked could he now take the battery out since that store was empty. I shared that I asked him earlier to provide me with step by step instructions and he replied "oh, I didn't hear that, I have a lot on my mind". I can understand that we all have bad days, however, if you are not having a good day mentally, take a mental health day. If your job does not provide mental health days, FIND ANOTHER JOB! But what you should not do is allow your mental health to allow you to be rude and nasty to a customer. I should not have had to endure with Assistant Manager Gary's nasty and unprofessional attitude. Another employee, a young man, assisted me and did such a great job. He even looked up my receipt (since I had brought a battery from there years prior) and told me that I was still under warranty. I was able to get a new battery free of charge. Thank you to that young man who helped me. He was a fellow VSU Trojan. I truly appreciate him. HAIL STATE."
"Great Service-and reasonable"
"Parts fit perfectly but Parts a day late because someone ordered the part somewhere they were not supposed to."
"Today I called asking if someone can help my wife with picking out refrigerant for one of my vehicles AC unit. First I was told they weren't permitted to but the gentleman stated he would point to what she needed. When my wife arrived she was met with attitude as what appeared to be her bothering the clerk. ( I was on the phone) I explained what she needed on speaker phone and she had the right item. The price was marked on the shelf as price " A" and rang up as a higher price. Of course my wife asked would they honor the advertised price ? The clerk, rudely said no and do you want it. He explained that they are under new management and wasn't gonna do anything. Not couldn't, not - let me check, but straight out this is the correct price , do you want it. Usually I would have walked out and went to advance but she was there and I needed the item. What I can promise is, the seven vehicles that I and my kids purchase oil , brakes and additional items for, will never again be purchased from O'Reilly. The issue isn't the 7 to 10 dollars that was above the advertised price, but the lack of customer service received at this store."
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