C & K Auto Parts
9011 Arboretum Parkway, Richmond, Virginia, United States
About the C & K Auto Parts
C & K Auto Parts is a premier car repair and parts store located at 9011 Arboretum Parkway in Richmond, Virginia. Our experienced team of mechanics and technicians are dedicated to providing top-notch service and high-quality auto parts to keep your vehicle running smoothly. Whether you need routine maintenance, repairs, or upgrades, C & K Auto Parts is your one-stop shop for all your automotive needs. Visit us today and experience the difference our expertise and customer service can make for your car.
Photos of C & K Auto Parts
9011 Arboretum Pkwy, Richmond, VA 23236, United States
Opening hours of C & K Auto Parts
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of C & K Auto Parts
"Sent 2 bad reman engines that lasted less than 1000 miles each. They sent us 3 bad reman transmissions that lasted about the same. Terrible build quality. Terrible customer service. Takes months to get warranty replacement units. Would not recommend this specific engine and transmission remanufacturing company to anyone. I have no idea how they stay in business after seeing other google reviews on here. I’ve been in the auto repair business for 22 years. Never seen such low quality products from any company. I would report them to BBB but they are not accredited, for good reason."
"Absolutely worst company to deal with. Sent defected transmission to a repair shop TWICE. Out without a car close to 2 months. Staff is not helpful. Phone line is straight to VM without no calls back. Sad... :("
"BUYER BEWARE!! BUILD QUALITY IS NOT GOOD. THE 2 PURCHASES I MADE IMMEDIATLY HAD TO BE WORKED ON. 1 WAS BUILT WRONG AND HAD OIL SEALS POURING OIL, THE OTHER I HAD TO RETHREAD SPARK PLUG HOLES. FIND ANOTHER BUILDER IF YOU CAN. THEY WERE GOING TO MAKE MY CUSTOMER WAIT ANOTHER 4-6 MORE WEEKS TO BUILD ANOTHER ONE, INSTEAD OF HAVING A CERTIFIED TECHNICIAN PERFORM THE CORRECT REPAIR, AND ALSO SHORTING THE HOURS NEEDED FOR THE REPAIR, AND NOT PAYING FOR THE PARTS NEEDED."
"My granddaughter is on her third used replacement engine. First one lasted 3,000 miles, second one arrived damaged, third one has about 2,000 miles on it but we have no expectations that it will last. First engine breakdown occurred over a thousand miles from home in a remote area presenting danger to her and the occupants of her car. This has costs thousands of dollars in personal expenses and she was without her car for five months, still making warranty payments as well as car payments. She had to travel 2,400 miles to retrieve her car once it was finally fixed. My experience with warranty companies whether it be auto, home, or appliances is DON'T DO IT! Put that money aside every month and deal with repairs as they arise."
"This by far the worst auto repair experience I have EVER encountered with C & K. I have a 2012 Porsche Panamera that was having transmission issues. I took my car to the nearby authorized Porsche repair shop in Springfield Virginiawhich is is neear my aunt's house. They performed a diagnosis and determined my car needed a new transmission. I have an extended warranty with Endurance whom reached out to get the transmission fromg C& K who would then shipp it to the local authorized Porsche reapair shop . It took FOREVER for them to get the transmission sent to local authorized Porsche repair shop in Springfield Virginia. The engine did arrive and was installed in my Porsche around the last week of January 2020. I drove the car that Friday and 01 February 2020 I start to get a faulty transmission light come and the car finally stopped at a red light in the heart of traffic in Northern Virginia. I had the car towed back to my authorized Porsche repair shop. They reached out to ENDURANCE and have been contacting C & K and no one has returned their. I am getting ready to deploy on or about 18 February 2020 and took upon myself to continuously to contact ENDURANCE and C & K . I finally was able to communicate with a hot body when contacting them and providing them my last six numbers of my VIN. My local repair shop and the local Porsche have already determined that the transmission could not be repaired. They just decided today 10 February 2020 that a new transmission would be sent. Mind you I am deploying on 18 February 2020 and he stated that the transmission should arrive on 18 February 2020. WHAT AM I TO DO!!!!!! I live in Fayetteville, NC and my car is in Springfield Virginia. STAY AWAY FROM THIS BUSINESSS."
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