Advance Auto Parts 9456 Chamberlayne Road, Mechanicsville, VA 23116

"I'm impressed that a 26-year heater core valve part is actually sitting on a shelf in Richmond, VA. at Advanced Auto. I blew the dust off and installed the new valve, and my 1996 jeep is back running strong with only 314,000 . Thanks to Advanced Auto for saving my part for 26 years. Awesome"

"I went to get a cabin air filter there. Female clerk is so rude. When we got the wrong air filter, we came back to return and get the correct one. She gave us attitude and questions like i swapped out parts and return it back for a refund. The store manager did get involved and correct her. Soon, the manager walked away, but she still didn't do what the manager told her to do. I have been a commercial customer with advanced auto parts for a long time. But this time, i have to make a review on this."

"I came in yesterday to get an oil bundle and was greeted by Amber time i came in the door. Her customer service and professionalism spoke volumes to me! The store was neat and clean and because of the good service i will be returning to this particular location!"

"Who knew they are a drop off for UPS packages as long as they are boxed up ready to be sent including a prepaid label! Very convenient and if you need some vehicle stuff, your already in the right place, easy peasy!"

"Unprecedented. I dropped off an Amazon (UPS) return, and was greeted by the most abrasive employee I have ever encountered. I have been going to this store for Amazon drop-off and subsequently, auto parts because the employees there are so kind and courteous. This was an unpleasant change of events."