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Auntie Anne's
12300 Jefferson Avenue, Newport News, Virginia 23602
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About the Auntie Anne's
Auntie Anne's at Patrick Henry Mall in Newport News, Virginia is the perfect spot for those craving delicious, hot-out-of-the-oven pretzel snacks. Located at 12300 Jefferson Avenue, our bakery and cafe offers a variety of sweet and salty treats that are sure to satisfy any craving. Our pretzels are butter-brushed and baked to golden perfection, available in twists and bite-sized nuggets for easy on-the-go snacking.
Join our Pretzel Perks program to order online, earn points towards free pretzels, and receive exclusive offers. Download the app to start enjoying the benefits today! Whether you're in the mood for a classic pretzel or want to try one of our fruity and frozen Lemonades, Auntie Anne's has something for everyone.
Visit our store at 12300 Jefferson Avenue to experience the heavenly scent of our freshly baked pretzels, made right in front of your eyes. For added convenience, order ahead in the Pretzel Perks rewards app to skip the line and pick up your order at our Newport News location or have it delivered straight to your door. Don't miss out on the next-level snack you deserve at Auntie Anne's.
Photos of Auntie Anne's
12300 Jefferson Ave Spc 716, Newport News, VA 23602, United States
Opening hours of Auntie Anne's
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Auntie Anne's
"1/23/23 Unprofessional, Unprepared and Unaware. These 4 young women in the kiosk fooled no one., it was obvious they did not know what they were doing. They got my daughters money but I was not going to just hand them money then wait for 30 mins for a pretzel and a drink. When she finally received her pretzel it looked like a biscuit and the Rep explained that their pretzels dont come premade and had the nerve to be short with me because I requested my daughters money back. My advice is to you young ladies either learn your business or loose your business. The tell sign for me is when you all were grouped together looking at the the dough like the pretzel was going to make itself that's when I knew to walk away."
"TMobile offered a free pretzel from here on Tue. We got our free items. But we would Not recommend this place! We had an email for another free pretzel, but they said we had to wait 4 hours before we could get the next free item. Really? The pretzels we had seemed like they were cooked too long! They seem real thick. The cinnamon pretzel was not really good and the sweet glaze dip was WAY too sweet! We threw it away. So we go back (not 4 hours) but a couple days later for the other free items. We get it, and wanted to pay for other items. She charges us for something we did not ask for (we said pretzel dog she gives us mini pretzel dogs). When we bring it to her attention she does not even apologize. That is rude and not good customer service! The mini pretzel dogs seems to be overcooked (they looked a little burnt on the bottom). We have had better pretzels around the corner from them at another vendor not in the food court. Not impressed with Anne's! Most pretzels from other places melt in your mouth. Not from here. We decided we will not go here again."
"So I had a taste for some pretzels and decided to make a pet stop. While placing my order, I was advised only 1 was ready and I had to wait for the other. No problem. However, the older adult that was working with the 2 high school associates was really rude. I felt sorry for the 2 younger ones. Just snapping back to them was very uncalled for. Maybe she should have called off work if she was in a bad mood. Very unprofessional lady. Fix your attitude!!!"
"I worked here for a few days in 1999. They trained me and had me work for a few days. Without reason I was fired and never paid. When I asked the manager she said we decided we didnt need another employee and we never put you in the system so you dont get a paycheck since were not filling the position anymore. I made pretzels for another pretzel company for 2 years. I was a good worker. I wasnt late. I didnt do anything wrong. They owe me 3 days pay still."
"There was a hair in the bottom of my cup so I asked to have some fresh ones. They literally threw two fresh nuggets into the same dirty cup. The manager was hostile and rude about the whole situation. She was more interested in talking to her friends than serving customers."
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