Subway,

7393 Lee Highway, Falls Church, VA 22042

"Staff is fine. But this location takes 0 of the promotions. Even with the promotions, it is a significant price increase from previous years. We get it, it's not gourmet food, but at least honor your company's promotions. The website is also super buggy."

"This is a good Subway. The staff are friendly and polite. The place is clean and has seating for about a dozen guests. I have only had good experiences at this location."

"As a customer, I liked this Subway because it looks very clean. I always order the Steak & Cheese sandwich. However, because I am lactose intolerant, I always asked the person preparing my sub to substitute cheese for bacon. They would add an extra charge, but It's been fine by me. There have been different workers who have done that for me, including the manager. The client orders, the client pays. I have never had an issue with this order. It's my favorite one and also I do it this way because I cannot eat cheese without getting sick. That's the same reason I never add mayonnaise. HOWEVER, today (Sunday, July 9, 2023 @12:30 pm EST), this one coworker (who I wish she had her name tag on) told me that this request — my request was not possible. That, that's not something THEY do. I was in disbelief. I tried to explain to her that they've always done that for me and if I need to pay an extra fee, I do it. The lady insisted though that they never do that (my request). I have never seen her before, I could understand if she is new but the fact that she cannot accommodate for the customer is really troublesome and and annoying. Unfortunately, it does look that the manager of this Subway never reads the reviews, so I am contributing to lower their reviews for others to check before they visit this store. Maybe next time they train their employees better."

"Subway mailed a bunch of coupons to nearby residents, so I went in to redeem one. It was just a few dollars off a Footlong. I tried using it after ordering a melt, but I was told that the offer was only valid for very specific, basic sandwiches. I ended up buying the sandwich anyways, but I only went there to redeem this stupid coupon that they mailed me. I won't be back."