McDonald's
About the Business
McDonald's is a popular cafe, restaurant, and store located at 8975 Staples Mill Road in Richmond, Virginia, United States. Our Terms and Conditions have recently changed, so please take a moment to review them. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. Depending on your location, McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps. Menu items will vary by location, so make sure to check the McDonald's app for availability. You can pay with Visa, MasterCard, American Express, Discover, PayPal, Venmo, Apple Pay, or Google Pay. We also offer curbside pickup through the app. Our restaurant teams prioritize health and safety, following strict sanitation procedures and providing guidance on COVID-19 situations. Visit our website or app to find McDonald's locations with free WiFi and to explore our menu of favorites, including McCafé coffee, breakfast options, and delicious burgers like the Quarter Pounder with Cheese. Check out our deals page for the latest offers and order ahead with Mobile Order & Pay for a seamless experience. McDonald's has been dedicated to serving quality food and quick service at an affordable price since 1954. We look forward to serving you soon!
Photos
Location & Phone number
8975 Staples Mill Rd, Richmond, VA 23228, United States
Hours open
Monday:
5:00 AM - 11:00 PM
Tuesday:
5:00 AM - 11:00 PM
Wednesday:
5:00 AM - 11:00 PM
Thursday:
5:00 AM - 11:00 PM
Friday:
5:00 AM - 11:00 PM
Saturday:
5:00 AM - 11:00 PM
Sunday:
6:00 AM - 11:00 PM
Reviews
"Early morning shift black female employee, (she and everyone knows who she is) has such a bad attitude and makes herself and the store very unpleasant. Absolutely no reason to act up but obviously unhappy. I recommend all Dashers reconsider taking orders from this location. Food is always late and even they allow food orders to go missing claiming other Dashers came and got the order. They don’t have a good system flow."
"Terrible....bad attitude employees, super slow service........REALLY slow. Do not go here to get food. They used to be one of the fastest at service at one time. If you go now you had better bring a book to read because you will be in line a LONG time."
"I came to the store @4:30 in the drive through. The employee said her name was Shamesha and that the store was closed. I said ok and got out of the of the line and she took the next customer behind me. Very rude and dishonest. I would’ve went back in line to ask her why she lied but I didn’t want them fixing my food afterwards."
"Restaurant was very clean, bathroom not so fresh, maybe install automatic air freshener devices to keep it smelling nice. Food was fresh and hot, fries could have been cooked a little crispier. Served in a very timely manner. A plus for that. Great for a quick pickup dinner"
"Very poor customer service overall; I visit this store very very often for fries and many a times the fires are stale, cold and crushes into small pieces (like leftovers). The person who takes the order sometimes is extremely rude especially the last time I was there on 8/30/2023, the lady literally yelled at me and fries were so bad that I threw them i the trash can; my daughter didn't eat them."
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