Starbucks,

11136 Midlothian Turnpike, Midlothian, VA 23235

"This location in particular is my daily stop….every single day. Today we were not having the best morning and we were in a bind to get our morning fix, which was ready and waiting for us. Car trouble stopped us in our tracks. The staff here went way above and beyond! They do everyday but today was the was the exception of just how amazing these folks are. Thank you thank thank you to all of you…. ❤️"

"For the most part I like this particular Starbucks but this time around I had a young man take my order for a tea. It took 30 minutes to get my drink. I asked the first time after ten minutes and a young lady said it was busy it will come soon. So I waited the sat down ate my sandwich and tea still was not made. I went to the counter told the same gentleman you have not made my tea. I made it for me but by then I was really ready to get outta there. Very disappointed in the service on this occasion."

"I just moved out of Richmond and I’m so sad to leave this particular Starbucks. must have gotten coffee here multiple times a week for over a year and I can’t recall a single mistake on an order. This location also has friendliest staff. Truly top-tier people. The best feature is that this is a unionized location! I’ve witnessed the workers fighting on behalf on their colleagues’ rights at other locations and I commend them for their efforts."

"I normally don’t write reviews but THIS Starbucks really needs to step it up. The last few times I’ve ordered through the app (Ive given myself plenty of time between ordering to actually getting to the store) I’ve had to wait in the lobby while other peoples orders are being rapidly processed…that’s not the issue today. I will not return to the Starbucks solely because I found a hair in my coffee this morning which I can’t finish now. Like I said, I will not return of the Starbucks I’d rather drive out of my way, and hope that this does not happen again at another location."

"I've been coming to this location more over the last few weeks and they are always friendly and fix our drinks quickly! The inside is nice with plenty of seating and the bathrooms are clean. The location isn't difficult to get to and the drive thru has never been too busy any time I've visited."