Starbucks,

13700 Hull Street Road North, Midlothian, VA 23112

"I come here some mornings because they have a better menu than the standalone Starbucks next-door to the Navy Federal on hull Street. The staff at this Starbucks is amazing and they always put extra special touches on the drinks!! 10/10"

"Shortest time I ever had to wait on a drink, and it tasted phenomenal! The workers were sweet making the whole experience nice. Plus the whole area didn't have an overpowering smell of coffee, it was very light ^^ totally recommend coming here, also try cookie crumble frap "

"So far every time I go here they screw up my order or relabel an order that's been sitting out or made wrong and hand it out? For example, the last time I went I ordered that oat milk apple frap. They made it with whole milk, squirted a tiny bit of whip cream and sauce on top, and put it out on the counter. It's an $8 drink and they can't even get it right. Other times I customize my order and you can tell they just threw it together or made the regular version. I'm now at the point where if I ever do go back there, I don't care if I'm that guy that tells them to remake my drink."

"Today I ordered a mobile order for pick-up of an ice coffee and a bacon and gouda sandwich. I stood there for 20 minutes waiting for the bacon and gouda. Nobody said a word to me waiting there. I had ordered it 20 minutes before I got there. I had to go up and say something. They said sorry and then they came up with my sandwich that had been somewhere else except for where it was supposed to be, and gave me a cold sandwich. This is the second time this has happened at this location, the first time they didn’t even make it. I understand it once being busy, but it shouldn’t happen twice."

"They do not have correct hours posted anywhere. Went in the morning when the Starbucks app and Google Maps said they should be open, noticed a paper sign with new times written down in pencil (incredibly difficult to read). Although there were different hours posted on the door, I was still within their posted business hours. They weren't responding to the drive through, and the doors were locked with employees inside. I double-triple checked the posted adjusted hours sign, too. Seems like someone miscommunicated the change in hours. Several other cars tried to go through drive through like I did. I see when this location doesn't have good reviews, they seem pretty inconsistent."