NAPA Auto Parts - Fall Branch Auto Parts

"I was traveling out of town and stopped because my car was overheating I purchased antifreeze they offered to help and noticed my hose was busted they fixed it for me in a hour and I was back on the rode ty Neal!!!!"

"I could not get outside of falls branch without leaving a review for Mr.Neal ! From the bottom of my heart I thank you. Not only did he help, he provided in a time I thought it wasn’t going to get done . But he did ! He is god send ! And I rarely leave reviews . But I just HAD to for here . Again, from my family to yours, I thank you ❤️"

"I can not recommend and thank these guys enough!! My husband and I was heading to peigon forge from Virginia when the alternator went bad.we where blessed to get off at the Fall Branch exit and find this Napa Auto. So friendly and beyond fair to us. Thank you for saving our vacation."

"Hands down the best service and knowledge I’ve had. Was coming down 81 and noticed my alternator was going out so called Neal he had my part in stock and was fortunate enough to have the tools on hand as well. 10 stars"

"Neil was super helpful and thorough over the phone. He got us the parts we needed to get back on the road - which was no easy task considering our vehicle. We were really in a bind and these guys went above and beyond the normal auto parts place. Car trouble is always stressful, especially on a longer road trip, but the Fall Branch guys turned our situation around with awesome customer service and a can-do attitude...lifesavers. Thank you! -T & E"