Pizza Plus,

3950 Cool Springs Rd, Morristown, TN 37814, United States

"Cheese sticks did not have Pepe butter and we ordered Buffalo wings but received no Buffalo sauce. We spent over $85 on the whole order and only received a $15 credit from the temporary manager. The wings were $24 and the cheese sticks were $16. You do the math. $40 for $15. What a disappointment Andy Morrison!"

"This is the nicest Pizza Plus I have ever been to. It was also clean which was shocking with only one employee working. When we walked in, there was no one at the register. After a couple minutes, I wondered into the kitchen area & found an older woman washing dishes. She saw me & said she'd be just a minute. She came to the register & took our money & we proceeded to find a table & visit the buffet. She came into the dining room & took our drink order & brought our drinks as well as another table. By then one of the other employees had come in the back door from smoking & she went to the kitchen to put in the orders for the buffet. She then came back to the dining room to attend to the salad bar. The items on the salad bar were fresh, but I was disappointed they did not have spinach or mushrooms which other locations have. They also had few pizzas (4) on the buffet considering there were 5 tables occupied - one of them a larger group. They did not have any dessert pizza either - again something I have seen at most other locations. I would return here because the food they did have was good. Maybe if they had more staff inside the building, there would have been more pizza options."

"Cinnamon rolls looked like they were barely in the oven a minute. Severely underdone, bright white!"

"I had lunch here with my family on Sunday. While we were eating, a lady who was cleaning up tables in the lobby came to our table to pick up our dirty dishes. She noticed that we still had two empty plates on our table and asked if they were clean, to which we replied yes. She then told us that they were running low on plates at the bar and left. A few minutes later, she returned and picked up the plates without asking us if we were going to use them, and placed them on the hot bar. This is very unsanitary, even if we hadn't used them yet, as we had still been handling them. We observed her doing the same thing to another table. If the restaurant is concerned about running out of plates at the hot bar, perhaps they should prioritize washing dishes instead of taking plates from customer tables. Gave two stars because our food was decent."

"3-19-23 @ 330pm we ordered 2 LG pizzas and chicken fries with curly fries. Product arrived @ app. 420. Pizzas were OK, nothing great BUT the chicken fries were obviously reheated or leftover, they were hard as rocks and cold , the curly fries were BARELY cooked enough to be edible and cold. My DOGS wouldn't even eat this disgusting trash and it was "meant" to be my granddaughters dinner, she ATTEMPTED to eat a chicken fry and couldn't even bite the damned thing it was so hard. We have been ordering from the RUSSELLVILLE location for years and have had varying degrees of quality but after this WE WILL NEVER EAT THERE AGAIN! This was an over 50 dollar order and we will just take the loss I guess.. I have NEVER been to the point of trashing a business EVER but when it comes to my family I will not tolerate it PERIOD! Russellville TN location on Cool Springs rd In front of Food City.."