Gibson Collision Center, Inc. 303 East 5th Street North, Big Stone Gap, VA 24219

"Although our vehicle ended up being totaled, the team here was great to work with. They answered all our questions, were always available during business hours, and got everything taken care of with our insurance. They were overall great to work with."

"I guess they can fix a vehicle, but I have seen the sad side of the work that they apparently call "good enough." They seem to be the type of place that does just enough to get by. I'm not the type who gives a low rating often, but I have seen several jobs that they have called done that I would have been embarrassed to put my name on. I guess the insurance companies are happy to have these type of people who will do just enough to get the job done, but I would never take my vehicle there. I'm just saying what I have seen. Maybe others have had a different result, but I doubt it. Good luck to anyone who ends up here. I reccomend shopping around."

"Unfortunately I had to have some self inflicted damage repaired on my Jeep Grand Cherokee. Took about 8 days, but was well satisfied. They even cleaned it inside and out. However, about 2 days later a piece of trim fell off (not to be found) and I had to have that ordered and replaced. They took care of everything in a couple of days. Great customer care. Friendly service."

"I do a bit of their glass work and get to see things up close. This group of workers make sure everything is perfect . Even a small sticker that means nothing to anyone else but their customer. They make sure it's 100% correct and give a lifetime warranty on most repairs."