Tim Short Automotive

"I traded my 2008 Ford edge in for a 2019 KIA Sorento. There was nothing wrong with my car, I constantly kept up with the maintenance on it and just put new brakes, tires, exterior lights, headlights and changed the oil. I just wanted something newer and so far it's been really good. It's only been 2 days, so I will update after having it longer. They were nice and friendly at the Whitesburg location and Joe Bailey helped us with everything to do with the car. I hope my experience is better than the others who have purchased from them. Anyways, I am happy with my new car and hope this helps someone else."

"BEWARE of this Dealership. Please don’t buy anything from them. I recently bought a 2018 Honda civic type R in March of 2023. I had the car for one month, and the motor blew up, putting holes in the block because of a connecting rod breaking. The car is at my local Honda dealership with documents and pictures of when the occurrence occurred. I was going 25 miles an hour at 2500 RPM. I was not racing. Honda has a screen shot of when the motor blew up. The car came with an extended warranty. The claim was denied. Why do they offer an extended warranty when the claim is denied. They said the extended warranty was free, but it is not free. It is included in the final price of the car Tim short Honda said they would contact the extended warranty company and call me back. It’s been 3 weeks and still haven’t called me back. I have called over 5 times and they will not respond to me. Their excuse is always the same. The Manager is with a customer. I am a customer who just wasted 40,000 dollars. If I could give them -5 stars I would. The next step in this process is for my attorney to contact. Please be aware of this dealership. They are nothing but liars and scammers."

"They sold me a used 2013 ford explorer xlt and had not made first payment and already having problems with it talked to them but they would not help me had problems with water pump and gaskets on everything and the mounts and the shocks it has high miles but should I think so problems were there when they sold it to me and back up camera does not work good either."

"They don't seem to want to sale a vehicle! We put an application in last week or the week before on a 2011 dodge durango crew and we got an email that said they would contact us shortly and we still haven't heard back from anyone and the last time we looked they still had it in stock!!"

"Excellent customer service. They worked hard to make sure we found the perfect car and gave us an amazing deal. The car we were looking for was at another lot, they drove us down there personally to pick it up. It didn't take as long as the other dealerships, they were busy but still fast with all the paperwork."