Magic City Ford Lexington

"My son goes to VMI and we live out of state. These guys especially Zach were great to work with could not have been more helpful, thanks guys! If you have a student in Lexington, highly recommend them. They also delivered the car for us!!"

"They are putting a toe link on ford explorer and other cars that are not adjustable. Therefore they can not do a proper ALL wheel alignment which will result in tire wear. Ford or magic city would not do anything about it, besides tell you something else was wrong that has nothing to even do with the toe adjustment. And cause you to put a new set of tires on and take your vehicle somewhere to get it fixed properly. Lots of bad story's of the Lexington place. Would avoid if possible go to another one. Or just buy a different brand vehicle. All because they took the cheap way out on a recall."

"Wonderful customer service! EJ helped me, he was very kind and knowledgeable about the vehicle I purchased. The manager Wayne was great also! Will definitely be a returning customer!!"

"If I could write a 0 stars I would. My truck broke down, apparently it was a fuel pump issue. this diagnostic I got from another shop. The shop that I took my car in was mostly dealign with Semi trucks so I decided to give this place a shot. When we took my F250 there, they told me that it will take them maximum two days for them to do diagnostic. It took them 6 business days or more to get the diagnostic done which was not the full diagnostic. I was calling every day and they had no answer why it was taking so long. After the diagnostic they gave me a quote $2550 to fix the truck. I agreed to this quote and we ordered the pump. Two days later I am getting a call and they are telling me hat they opened the vehicle more and now it will cost $10,000 to fix it. I decided not to go with them. I wanted to pay for diagnostic and fuel pump so I can get my car out, but they charged me $725 for 4 hours labor otherwise they said they won't release the truck. If there was possibility this job would have cost more than they quoted I should have known ahead of time and I would never let them touch my truck. so now $725 + ($139*10 paid for driver's hotel) $1,529+ $600 (shipping to my mechanic)+ 137 (driver to get home) + $450 towing = $3441 and my truck is still not fixed. I would not recommend this place to anyone. If your truck breaks down just take it straight to your mechanic."

"I am a happy new owner of a 2022 Ford Mustang, and I appreciate how helpful and easy going my salesmen EJ Higgins was with the process of me purchasing a new vehicle. It was the best experience I have had buying a car to date. I truly do appreciate how Magic City took great care of me and my family."