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Valvoline Instant Oil Change
4025 Challenger Avenue Northeast, Roanoke, Virginia, United States
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change in Roanoke, Virginia is your one-stop shop for all of your car repair and maintenance needs. Conveniently located at 4025 Challenger Avenue Northeast, our experienced technicians provide fast and reliable oil changes, fluid services, and preventative maintenance for your vehicle. With top-of-the-line products from Valvoline, you can trust that your car is in good hands. Visit us today for quick and efficient service to keep your car running smoothly.
Photos of Valvoline Instant Oil Change
4025 Challenger Ave NE, Roanoke, VA 24012, United States
Opening hours of Valvoline Instant Oil Change
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of Valvoline Instant Oil Change
"Invoice had services listed that we're not completed. I brought in a Crown Victoria that I just bought for a conventional oil change, and the oil change itself went fine enough, however I was billed for (yet didn't receive) the following: -Tire pressure (invoice had the pressure listed as 32 even though the door sticker said 35, but they didn't air up my tires anyway). -Battery Test. -Fluid checks, including a wiper fluid top off. I could be wrong (I wasn't paying close attention), but I believe the only fluid that was checked was the oil. I drove back to Lynchburg and went to the Valvoline on Timberlake Rd to have them finish the services I didn't receive, and they noticed a lot of frame pil left behind the person who changed the oil filter, and that the drain plug was loose on arrival. To give due credit, I requested 5w30 instead of the manufacturer recommended 5w20 and the CSR accommodated me and gave me the oil I requested. I also asked for them to take a video of the underside of my car for me since I just bought it, and they did that for me as well. For reference my invoice number is 46580."
"Poorly managed and unorganized! My previous experience was good but not today! I was checked in and waited my turn for 20 mins. When I was about to pull in, an employee came out and wanted me to move to another lane with a longer wait while making everyone behind me back up. It was chaotic so I left and attempted to call a manager. The woman who answered the phone insisted several times on knowing why I wanted a manager. When I stated I just wanted to speak to the manager, I was placed on a long hold then the woman came back and told me the manager would not speak to me because I had been disrespectful. What?! Life is stressful enough without this nonsense!"
"edit 12/21: I just wanted to come and say I've continued to visit this location and I've always been treated so well. I cannot recommend this place enough. Very professional, very reasonably priced and they do a great job. I got my oil changed on 2/5 and had a wonderful experience. First of all, I appreciate that they're open on Sundays. Secondly, the staff were all pleasant and made the experience great. Everyone I interacted with was professional. I got my oil changed and was in and out quickly. I feel like its a great value going here and I really enjoy not having to get out of my car."
"Took my wife's car to get gas . Realized oil change was well overdue. Needed it done asap. Went to Valvoline on 460. Super nice team. In and out quickly. Would use them again."
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