Cummins Sales and Service

"I would not recommend bringing your truck to this place had them put new motor in they told me they would turn it up and not vid the warranty I paid them the estimate price in full when got there when truck was done they didn't turn motor up they lied saying they they would have to put bigger pistons in all stuff but they could have with computer then I paid 48 thousand up front bill was 46 no money back made up reason why so do not have them work on your stuff"

"I have a 45ft American Eagle Motorcoach and my 12.5kw Onan generator was making a banging sound that got load then would go quiet for a few minutes and start up again. I brought it here for servicing on the way to FL. I found their technicians and management to be top notch. It took time to get to the root problem as they had to take the generator out of the coach, they worked with their support teams to confirm a manf defect in the power generation side (vs engine side) on an internal component. They kept me in the loop through the whole process. Getting the part shipped and installed took several days and they hosted me with 50A power in their lot while I waited. They even let me empty my tanks and fill with fresh water. I felt very well taken care of. The part was covered by warranty but the labor was not. Their management stood behind the Cummins brand name and came back with a very reasonable invoice amount. I would HIGHLY recommend them for engine and generator work!!"

"We rolled into Cummins at 3pm with a generator issue. Joe and mike diagnosed the problem immediately and then worked with Jeff to have the part sent overnight. They let us camp in the lot (which even had 30amp power outlets) and when the part arrived at 0900 the next morning they had us out the door by 10. Incredibly friendly, super knowledgeable."

"We were just passing through town and had planned to stay the night nearby. When we went to start the generator, it wouldn't stay on. After trying to troubleshoot it ourselves we thre in the towel after two hours. We own a 2021 Thor Coleman 26CM. We barely have 10,000 miles on the engine. Cummins was able to get us right in and performed some diagnostic tests and determined the the fuel pump was the problem. Luckily they had this part in stock and were able to change it out immediately. We were so delighted to be back on the road in less than two hours. All those that we interacted with were polite, professional, and explained things thoroughly. We left very satisfied. Thank you Cummins!"

"My wife and I were on a 3000 mile vacation in our class C motor home and our generator wouldn’t start. We made an appointment for a Friday morning and we were promptly seen. Staff was awesome. We were back on the road with minimal delay and a running generator. Thank you everyone at Cummins of Cloverdale Va."