Tom James Company
129 Campbell Avenue Southeast, Roanoke, Virginia, United States
About the Tom James Company
Tom James Company is a high-end clothing store located in Roanoke, Virginia. With a focus on providing the finest quality custom-made clothing for men and women, Tom James Company offers a personalized shopping experience like no other. From tailored suits and shirts to accessories and outerwear, customers can expect top-notch service and expert advice to help them create their perfect wardrobe. Visit us at 129 Campbell Avenue Southeast to discover the luxury and sophistication of Tom James Company.
Photos of Tom James Company
129 Campbell Ave SE #201, Roanoke, VA 24011, United States
Opening hours of Tom James Company
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Tom James Company
"Randy has always been a true professional in helping me select the right items for my wardrobe. I have pretty conservative tastes and he helps me stretch when its appropriate to stretch but also selects and recommends items that he know are in my comfort zone and will work well with others items I have to maximize the investment in my wardrobe. He is a trusted confidant and I couldn't imagine making some of these choices without his counsel and expertise. Tom James has a winner in Randy."
"I have worked with Doug Kidd for many years. He's been an absolute pleasure to work with and has never let me down. You can't go wrong with Doug Kidd and Tom James!"
"When I went to Tom James about a year ago, there were only bad reviews and a lot of them! I don't know how they managed to have them erased and replaced with only good ones but they do not deserve any good reviews! I spent $5,000 dollars for 2 suits and a blouse that was supposed to be "custom made" but it was not. Melissa was the 1st person to help me and she was really nice but had absolutely no experience in this field. When it came time to try on the 2 suits, they did not fit at all and were not what I asked for. Big shoulder pads, not fitted right etc.. Doug Kidd stepped in and pinned things and when I came back the suit that needed fitting looked better but still was not really flattering and looked more like a mans suit then a woman's. They reassured me not to worry as alterations were free! I asked them (both were in the room, and I have a witness) when/if I lose weight will the alterations still be covered and they both said yes again. Now Doug is saying he will bring it to "his"tailor" and pay them, and then I will pay him! What does that say? That not only will I be charged for the alterations that were assured to me would be free, but if the alterations are too much, the suits will have to be remade and that will be mean my $5,000 will just be wasted. I will now dispute this with my Am Express and with the BBB. I am a professional woman who needs to look put together and I am working in suits that are embarrassing! The fabric is good, but they never got the fit right. How dare they lie to me!!!"
"Quality Clothing to match your style and tailored to look the best on you. Doug Kidd has been the difference maker for me. He knows exactly what my tastes are. Combined with excellent communication and his passion for the business, it’s a pleasure to work with him. He understands what it means to be a salesperson - understand your customer’s needs and provide solutions."
"If you are looking for a first class, customized turn key experience, then I highly recommend Tom James Company. I have been buying clothes from them for over 15 years. It really is a first class deal. They take care of everything. Travel to you, on your schedule. Deliver products in person and may any alterations of changes you need. Beyond that, the quality of their products is top notch. Off the rack options don't stand up to the custom products from Tom James Company. I've dealt with Randy Womack throughout my entire time with Tom James Company and can't recommend him enough, to meet your clothing needs. It doesn't matter if it's for a black tie event or Kashmir pajamas for your zoom meeting at home, he will have you covered."
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