KFC

"I did a drive through today and was asked to park my car and wait for my order. I waited for 30 minutes in my car and then went into the store to check the status. The manager said my sandwich had not even been made yet and the next thing she said was if I want my money back. Not apologetic at all. I saw five or six staff inside so they were not under staffed. Poor management and very rude customer service. I got my money back and went to Popeyes next door. I got my food in 2 minutes there."

"First time trying out this KFC. It was wonderful. My food is cooked properly and tastes yummy. Properly packaged. The lady at the window (Violet) is an absolute delight to speak with. She was a sweet heart. I will definitely come get lunch here again. This KFC is much better then my local one even. This was a nice experience verses ones I'm used to at home. Thank you again and well done on the food too."

"Pick-up via mobile app and dine-in services was priorized over drive thur. I waited 40 minutes (as well as other customers) in the parking with no updates on my drive-thur order. I had to come into the resturant to check on my order but wasn't seem like it was made. The cashier personally made my order. I ask the cashier what was the priority of which orders are being made. He said it did know. Meanwhile, from afar a lady working behind the counter commented "everyone has to wait". I see mobile app orders come and go as well as dine-in customers. No hard feelings from the customers stressing out on fulfilling mobile app orders (7 min deadline). I did not comment back to the lady and lefted. If KFC had a sign.stating policy of waiting 30+ minutes for order, i would had eaten here. Poor customer service or communication. All for an mediocre chicken sandwich. The place seems like its mostly mobile app orders. Total until i got my drive-thur order was 50 minutes. Thank you KFC for making the decision for me to go to Popeyes (which is next door). What a waste of time."

"Great KFC. Not sure why reviews so mixed. Drive through attendant was lovely, food was hot, juicy, tasty and fresh. I love the new spicy sandwich and of course KFC original recipe fried chicken. Yum."