Jiffy Lube,

911 Greenville Avenue, Staunton, VA 24401

"They were great. Got us in, work done and out in reasonable time with reasonable price. Will use again."

"Second time this has happened at this location. Called in and asked if an inspection was possible. I was told sure come in, we aren’t busy .Arrived within 10 minutes of the phone call only to be told our inspector had to leave for a meeting. Sorry we didn’t know. We have fleet vehicles and will be taking our business elsewhere from now on."

"Extremely slow even when not busy found two ligts out offered to fix charge 10 a bulb and swore it will take 1 hr of labor at 103 a hr I suggest another way the guy said I'm wrong won't work too many wires so I went to Walmart 2 bulb pack was only 6 and took me less then 5 minutes to fix the issue only got 2 stars because they did find a issue"

"I went in to get my vehicle re inspected due to bad front and read brake pads which was the only thing that failed it the first time. Put brand new pads on the front and rear and came back and the two male employees kept staring at my car for over 15 mins and one finally asked me about my aftermarket exhaust which passed the first time might i add said it might not pass which is weird because all i had to fix was the front and rear brakes. Long story short they finally brought my car in and raised it up and seen i had new pads on and they lowered it and drove it back around to the back. I asked the female employee why is it back around again and they said they had to re inspect it again “ala” exaust which passed and wasn’t to be fixed or anything. I knew as soon as they asked about if i had a catalytic converter on or not it wasn’t about my brake pads anymore and only that. And yes it is a cat back exaust but whatever. It’s a wasted hour of my life i’ll get back at another company that’ll actually inspect it and not find magical parts that all of a sudden needs to be re looked at. Maybe if this place would hire people who actually worked and not mostly standing around in the garage bay because they think it’s hilarious for people to have to wait on whats going on. Future customers of this establishment should be advised to steer clear and go somewhere else that actually care about its customers. I wish i could give it a minus 5 but it’s not like they would care either way."

"Just went there for an inspection because I work all the time and I don’t have time I took the day off for that reason… the rude chick never acknowledges my existence so I tell her that I’m here to get an inspection and she tells me ‘you know you have a 7 on there” instead of doing her job and inspecting my car. I will definitely take my business elsewhere. Worse customer service ever."