The Home Depot

"The staff were all great and had a great attitude. They were all very helpful and pleasant to talk to. My review is more of a caution, as I went to the women's restroom and found a hole drilled through the wall of one of the stalls right behind the toilet. Obviously, idk who is responsible for it or how deep it goes, but it's always concerning to see a random hole in the wall of a bathroom stall. It's the stall right next to the handicap stall."

"Always have what I need. They run great deals and have a great stock of all tools! Super friendly employees."

"When I went to this Home Depot.. It was my 1st time.. I was so pleased with the customer service.. I forgot the employee name.. He was very patient with me.. Because he looked in all the right places to find the right Shark Bite shut off valve that I needed .. He also spoke to my Husband on my phone to help us get the correct part.. He was very very knowledgeable about part we needed.. Thank you again.. Happy New Year's !!"

"Unbelievable! We purchased our kitchen cabinets and island cabinets from here. The “kitchen designer “ has copies of the blueprints and measured them to the outside of the kitchen wall. Now 3 cabinets are to big and the correct size must be ordered. First I’m told I must pay a 15% restocking fee. Yesterday, I’m told that they will not take them back and I must purchase the correct size and pay for them myself. They do not want to accept responsibility for their measuring mistakes. I’m beyond upset not only is this going to cost more and leave us with 3 cabinets we do not need, they are also holding up the kitchen to be finished which is going to delay issuing of our occupancy permit. I will be reporting this to corporate and the BBB. Also, destroying their credit card and I refuse to do business with a store who thinks it’s ok to treat customers like this! BEWARE of you are thinking about ordering your cabinets from them. I want to also let you know twice I had appointments with the young man in this department and he never showed up. Frustrating when you drive over an hour to get there. Update. Over the course of the past 6 days I have spoken to 3 managers, Bill, Dan and Chris and Sterling and Marvae. Not one of them offered any sort of apology or discount. Instead everyone blamed us. We provided blueprints the first time we went to the store and met with Sterling, the large blueprints that took us his desk plus. He lied and said we had a layout from store 4620, another home department. We have never gone to another Home Depot for a kitchen design and how would that even make sense. If I had why wouldn’t I use them? Blueprints were emailed to both Sterling and Maeve, they say we are lying and did not. This is our kitchen and we provided everything that was requested of us. We wanted this correct the first time. Why would I delay my occupancy permit which is what they are doing. They ordered a trash can cabinet after being told multiple times in writing and verbally that we did NOT want a trash can cabinet. Not once have they offered to make any of this right. Instead all the costs and blame is being placed on us, the customer. This experience has been the worst example of good customer service ever. Saturday I was supposed to receive an invoice so I could pay and get the correct cabinets ordered and on the way. I have yet to receive any invoices and am being told another 4 to 5 weeks for delivery. I believe honestly they are deliberately trying to make this take longer so we have to wait longer on these cabinets because still no invoice. And trying to reach them on the phone is damn near impossible and she may even hang up on me again like she did this morning when she heard my voice. I’m absolutely furious at this entire situation and am filing multiple complaints and more. Go some else for your cabinets don’t get screwed over like us. I called back because at noon I was told a few minutes for the invoice I was supposed to receive 5 days ago and Marvae gave me all sorts of attitude. I’ve been waiting 5 days for the invoice and she gives me attitude and more excuses. This store needs to hire and train good people who are customer oriented. This is total BS to treat a paying customer this way. I was charged $1800 for 2 cabinets and I feel like it is because I stood up and told the truth about these people not doing their jobs and I brought it to 3 different managers attention who also did nothing except take up for the employees without looking into the situation or documentation I have and was will to provide. Their actions and attitudes were a piss poor as the employees. They could care less about providing decent customer service. I will add that I was talking to my contractor yesterday and today and they informed me they have had so many issues with Home Depot that Lowe’s is their go to. My Home Depot credit card has been shredded! You will get no more of my business. Thanks for doing everything in your power to lose business! And not one damn thing to try to keep it."

"We’ve gone to this location a couple of times when out that way. We have bought some ceiling fans there to match our Mediterranean style sun room as well as some other rooms. Good location and huge store with LOTS of eateries and different places to check out while in the area!"