Sheetz,

2870 Stuarts Draft Highway, Stuarts Draft, VA 24477

"Consistently forgets parts of orders (drinks, food items, ingredients, etc.). I would say about 30% of the time, our orders arrive with everything we’ve ordered through their app. Unfortunately, the management team has no way of rectifying the situation in the moment. Either you go back and get it (defeating the purpose of delivery) or they give you a gift card. This has been a constant issue for over a year and their excuse is “we are human, we make mistakes.” Sure, making a mistake occasionally is understandable, but it’s with almost every delivery order. At that point, it’s not a mistake, it’s an issue with training and/or careless employees."

"Whoever was working the entire store by themselves on Dec. 2nd at 2:12am is phenomenal!!!! Absolutely amazing service despite being alone on a Friday night"

"Use to be good….but they can’t even have enough people on a Friday night to be decent….takes 30-45 minutes for a sampler. They keep a bare minimum staff. It needs to change since there are 24 hour factories around this Sheetz and people expect to get food here even in the middle of the night. Already had to get a refund 4 times in the last two weeks because they are ill prepared."

"Ordered at the drive through terminal. Two cars were ahead of me, so I knew there would be a wait. It was a good 10 minute wait after car two went through. Fine. Pay at 11:57, wait 20 more minutes before I pull through and park and go in. The singular "premium" app sampler I ordered was just hanging out by the furtherest register. Nothing like waiting 40 minutes for fryer food. I do understand that all of this is my fault for choosing not to cook myself."

"As always Sheetz doesn't disappoint. The donuts are fresh and the coffee is hot. Check out the new coffee machines!"