Dairy Queen Grill & Chill - Carlton Street DQ

"Not d/Deaf or HOH friendly at all. I used the app to order two Blizzards via mobile order and went to pick up. As severe as my hearing loss is, I usually pull up to the window to order if I have my hearing aids that day since the speaker box doesn’t work for me. The cashier immediately told me to stop at the speaker box first next time I’m picking up a mobile order. I told her I’m deaf so I speechread that’s why I pulled up to the window. She repeated herself and then got someone else to serve me. They didn’t have Reese’s to make one of the Blizzards I originally ordered and offered me a discount to make a different kind. I never received the discount. And they gave me a red velvet cake blizzard when I ordered brownie blast. Terrible experience, won’t be back. Don’t recommend."

"Went there and got the bbq tender basket w/ranch and when I opened the box, both ranches were curdled and inedible. Called to let them know cause it happens, and the manager or whoever answered the phone said that it wasn't their fault and that it was mine for waiting too long to open the box. Extremely unproffesional."

"Very nice, clean restaurant with friendly staff and delicious food. Good value for your money."

"We ordered two triple truffle blizzards with chocolate ice cream. The drive thru person stated their chocolate ice cream wasn't working, so we said ok, vanilla is fine. When the girl gave us them they looked pinkish, but we just took them and left. First bite in, wasn't truffle, but some flavorless brown small mess (maybe stale cocoa pebbles??). Then we looked closer and indeed both ice cream were pink, as in picture. Four bites in, our tongues were brilliant pink. Don't know what this was, but sure would like to know. We threw both out and wasted almost $10, they are closed for any phone calls, and now I'm worried we're going to be sick!! Gave 2 stars because every other time we've been here it's perfect."